• Implemented a new coaching strategy in 2021/2022 which resulted in over 160%+ growth in sales performance, resulting in top 10 rankings in the Florida region. • Developed strategies and plans to provide continuous employee development that resulted in 100% promotions of several team members into management roles within 6-months. • Implemented new customer acquisition sales tactics and strategies that resulted in a 133% year over year growth. • Designed and implemented new sales strategies that have resulted in a consistent month over month increase in performance of over 115%• Through adaptive strategies I was able to lead the store’s performance at a consistent increase of +15% MoM.• #1 store in the Area, #3 in the District and #7 in the Florida Market for Q1 & Q2 of 2022 for overall performance. • #2 store in the Area, #2 in the District and #18 in the Florida Market for Q3 of 2022 for overall performance.

• Led and maintained my store as the #2 store for Q1, Q2 and Q3 under Area, District, and Florida Market for 2021.• Led our team to be in one of the Top 10 stores of the Florida Market in 2021.• Created a focus plan for new voice lines attainment by mixing our consumer and business leads and led our area as the #1 store in voice line growth with 141.1% in 2021.• Demonstrated leadership and initiative in effectively managing multiple locations, while maintaining 100% operational efficiency and 100% employee retention. • Implemented career development through one on ones with employees and as a result, we achieved 100% of promotions for multiple management roles in 2021.

• Awarded for 1st in the district ranking for most broadband sales in 2019.• Ranked 1st in State for broadband and also 1st in area & district for most business broadband in 2019.• Top Sales Consultant for 7 months with an average of +125% in attainment month over month.

• Closed out my 1st quarter within the role with over 125% of targeted quota. • Appointed as the small business subject matter expert within our team.• Was recognized as one of the top performers for business sales in the Orlando district. • Prepared and presented persuasive proposals, presentations and bids to C-level executive and key decision makers.• Developed strategic plans related to the customer via solution selling approach.

• Successfully maintained 85%+ Quality/DE/Productivity of company quota. • Worked with copper & fiber services for both residential & comercial clients. • Repaired & installed Home and Business IPBB & TV services.• Assisted manager & technicians with safety issues & concerns, provided feedback during safety meetings.• Qualified as a Technical/Mechanical T Field 3.• Graduated the training course as top in class and led in all trainings and curriculum.

• Ranked 6th in the area for most sold DTV with 137.4% attainment in 2016.• Ranked 10th in the area for Protection Revenue with 137.8% attainment in 2016.• Selected to be an AT&T Brand Ambassador for the “AT&T Store of the future” in Disney Springs.

• Oversaw logistics of transport department: P/L, loads, vehicle, equipment, drivers, efficiency, etc.• Provided MoM 5%+ increase in overall operations performance of completed loads by analyzing final reports. • Acquired 150+ new partnerships within the first 7 months and attained 150%+ of the company monthly target.• Increased dispatch efficiency by +25% by consistently developing and integrating new strategies.• Developed marketing strategies which added a monthly average increase of 15% in revenue. • Oversaw online marketing, partnerships, contracts, employees and overall company performance.