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WHO I AM: A servant leader blessed with 30 years of experience across several industries, including 23 years working in/with small business: Software | Technology | Construction | Healthcare | Consulting | E-Commerce. I have owned a technology business, led 4 businesses at a C level capacity, led account management teams, led sales teams, consulted with small business, and have experience in many front-line roles from accountant to financial analyst to Director in charge of new markets. I welcome travel and prefer doing business face to face. HOW I OPERATE: I work with business leaders to help them improve efficiencies, reduce risk, and contain cost in all areas surrounding their people. As a former entrepreneur, I enjoy learning about the journeys of business owners, goals, and obstacles. I am also passionate about helping my local community improve in any way I can, both directly and through my church. MY BUSINESS PHILOSOPHY: I respect the contributions of all rock stars and shooting stars, from the custodian to the CEO. Good employees are a company's greatest asset, lead and mentor, then get out of their way. Honest mistakes will be made, Grace is there for all, give the benefit of the doubt. An ethical work environment provides the foundation for satisfied employees. Difficult discussions with employees, customers, and vendors are welcome as they provide the starting point for resolution. ROLES WITH 5+ YEARS OF EXPERIENCE: Finance | Financial Analysis | Partnerships and Alliances | Client Management | COO | Controller | IT Management | Professional Services | Sales Operations | Leadership | Budgeting | Financial Modeling | Consultant | Software and Services | M&A Due Diligence (sell-side and buy-side transactions)Areas of Expertise:Sales Management | Operations Management | Business Development | Healthcare | Accounting | Consultative & Solution Selling | Healthcare IT | Competitive Analysis & Market Research | Channel/partner Management | Finance | Leadership | Process Improvement | Client Success | Vendor/Stakeholder Relations | Financial Analysis | Professional Services | Mentoring | M&A Due Diligence
F Thomas Consulting
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Business ConsultantF Thomas Consulting Jan 2022 - PresentExperienced finance and operations professional assisting small business in the planning and execution of business improvements required for sustainability and growth.
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District Manager - InsperityInsperity Jan 2023 - Oct 2024Kingwood, Tx, Us* Manage the performance and professional development of sales advisors.* Recruit, interview, and select talent to build a high-performing Sales team.* Develop individual business plans for sales advisors to ensure their selling success.* Communicate vision, business plans, and organizational updates to the Sales team.* Ensure Sales team alignment with sales processes, practices, and policies.* Participate in weekly training on products, process, and selling techniques.* Analyze sales activity and results to direct individual performance and to provide input to senior management reporting.* Ensure ethical business practices. -
Business Performance AdvisorInsperity May 2022 - Jan 2023Kingwood, Tx, UsBusiness Consulting, HR Consulting, Customer Service, Payroll Services, Strategic Planning
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Chief Operating OfficerFpg (Forrest Performance Group) Jul 2021 - Jan 2022Fort Worth, Tx, UsImplemented EOS, established L10 meetings, accountability chart, performance dashboard, and Vision. Drove strategy sessions to map out 1, 3, and 10 year strategic plans for the organization. Drafted and implemented financial processes, budgeting, forecasting, analysis. Led cross-departmental team to redesign and drive adoption of Zoho CRM and implemented contracting discipline through establishment of boilerplate contracts and amendment process. -
Chief Operating OfficerTrinity Road, Llc Aug 2019 - Jul 2021Charlotte, Nc, UsCreated a culture of high expectations by offering a high level of professionalism and leading by example. Demonstrate the ability to steer change while cultivating positive team and organizational morale. Leverage leadership and technical know-how to supervise five direct reports and 84 employees, contributing meaningfully as an EOS Integrator, CFO, and CTO. Achievements:* Streamlined EOS framework implementation as COO to sustain business growth up to $30 million over five years.* Successfully expanded role to include roles of CFO and CTO to supervise five direct reports and 56 employees, saving organization $100K in first 14 months. * Restructured purchasing policies with a one year goal of improving inventory turns from 4 to 6.25. Decreased inventory on hand by 25% within initial three months and returned $300K to operating capital, maximized seasonal inventory and sales.* Delivered technology support including software installs, remote access solutions and management, network management, asset configuration for new employees.* Negotiated payment processing contract resulting in $50K in annual processing savings.* Researched, selected, negotiated contracts and implemented replacement of ERP solution, PIM, edge applications.* Delivered rolling forecasts and monthly actuals to budget/actuals to forecast reporting. -
AdvisorEmporos Systems Corporation Dec 2018 - Jun 2019Charlotte, Nc, Us -
President/Chief Operating OfficerEmporos Systems Corporation Jan 2014 - Dec 2018Charlotte, Nc, UsHands-on leader, executed strategy to improve client relationships and financial results for the leader in the heavily regulated HIPAA and PCI compliant Point-of-Sale industry serving the Outpatient Pharmacy and Independent Pharmacy markets. Architected overall vision and strategy to improve results in all areas of the business. Identified customer needs and market trends to drive a differentiation strategyand deliver tangible business value.* Delivered on channel/partner management strategy through direct management of relationships with Worldpay, Bluesnap, HP, Ingenico, Epic Health, Bluestar, and McKesson Technologies.* Established Account Management department including staffing, coaching, processes and procedures, KPIs, client retention strategies, reporting, contract renewals, and compensation plans.* Managed relationships and retention strategies for major accounts including Cleveland Clinic Abu Dhabi, Hennepin County Health, Santa Clara Valley, Tampa General Hospital, others.* Won multi-year agreement with the healthcare solutions provider McKesson Technologies, supporting the capture of new and existing customers with forecast revenues of $25 million over ten years.* Top-graded staff to enhance skillsets and overall business capacity to expand major customer base by 435% and profitability by 300% over a five year period.* Established and led project management and implementation departments to replace the existing professional services group.* Standardized project implementations, product documentation, go-live staffing models including 'elbow to elbow' support. Implemented mandatory 45-day post go-live site visits.* Directed internal and external IT support including all internal IT management, asset management, external asset monitoring and reporting.
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Owner/Chief Executive OfficerTechnesis Technology Solutions Feb 2010 - Nov 2014Responsible for all aspects of leading a technology Managed Service Providerincluding Sales, Finance, Operations, Accounting, Marketing, and SolutionDesign, Vendor/Partner management.* Transformed business from reactive IT repair to managed service contractmodel, ensuring 60% of revenue from managed services in 15 months* Increased recurring contract revenues by 285%.* Led Sales effort that resulted in 40% CAGR over 4 years.* Managed strategic partnerships and negotiated contracts with IDEACOM, ASCIIGroup, and Vertical Communications. Drove integration initiative and GTMstrategies.
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Engagement Leader - Financial AnalystThe Performance Group May 2007 - Dec 2009Provide management and financial consulting services to the SMB market.Recruited to provide financial management services to clients; promoted to work with clients in direct management role. Conducted market and financial analysis for M&As. * Transformed tech company client with 3 years of flat revenues and sub 3% net income by redesigning sales processes, and service delivery, restructuring leadership, and implementing better performance incentives, growing revenues by 125% and increasing profitability to almost 6% in 18 months. * Implemented 6-month management restructuring for money-losing client company to clarify roles, empower leadership, and increase trust, growing sales by 12% and improving cash flow. Company has been successful for subsequent 12 years.
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Chief Financial Officer - Vice President Of OperationsTechnocom Business Systems Oct 2005 - Apr 2007Regional provider of hardware and software solutions, and exclusive regional Kyocera distributor.Recruited to improve profitability and cash flow by streamlining operations. Managed finances, billing, service delivery, inventory, and vendor relations.* Reviewed all contracts and updated CRM to strictly reflect contractual terms, increasing monthly revenue capture by 12% in just 3 months, improving copier meter readings by 22% from 72% to 88% of deployed assets, and reducing payment DSO from 95 to 78 days within 6 months.* Slashed sales expense growth and reversed contract maintenance revenue decline by implementing strict contract and proposal review to ensure minimal discounting and maximized revenue generation.* Redesigned service culture to cut service costs from 35% above industry norm by $7K/month through streamlined repair processes; reduced overtime from 6% growth to almost zero increase by better performance incentives.
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Director, Business PlanningDst Innovis Sep 2001 - Mar 2005Managed Technical Sales Support, Financial Planning and Analysis, Partnerships and Alliances, New Market Development. Identified channel and technology partners, negotiated contracts, and managed partner relationships.
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Manager, Financial Reporting And AnalysisDst Innovis Aug 1998 - Sep 2001• Data analysis and reporting• Budgeting and forecasting• Member of strategic software executive review committee• Manager of financial analysis team• Finance/Accounting dept liaison to parent and sister companies• Received SCORE award for strategic contribution
Frank Piet Skills
Frank Piet Education Details
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University Of PhoenixComputer Science
Frequently Asked Questions about Frank Piet
What company does Frank Piet work for?
Frank Piet works for F Thomas Consulting
What is Frank Piet's role at the current company?
Frank Piet's current role is Business Consultant focusing on strategy, operations, sales/sales operations, EOS, and finance..
What is Frank Piet's email address?
Frank Piet's email address is fp****@****ros.net
What is Frank Piet's direct phone number?
Frank Piet's direct phone number is +170498*****
What schools did Frank Piet attend?
Frank Piet attended University Of Phoenix.
What are some of Frank Piet's interests?
Frank Piet has interest in Children, Economic Empowerment, Politics, Education, Poverty Alleviation, Science And Technology, Human Rights, Health.
What skills is Frank Piet known for?
Frank Piet has skills like Vendor Management, Management, Leadership, Strategic Planning, Business Development, Project Management, Program Management, Business Strategy, Business Analysis, Integration, Strategic Partnerships, Operations Management.
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