◦ Recruiting, training and supervising staff◦ Maintaining statistical and financial records◦ Planning maintenance work, events and room bookings ◦ Handling customer complaints and queries◦ Promoting and marketing the business◦ Answer and direct incoming calls◦ Inform guests of hotel rates and services◦ Make and confirm reservations for guests

◦ Approving the publication's layout, design, style and tone◦ Working closely with the team to develop editorial boards forupcoming publications, issues, or campaigns◦ Making final decisions about which stories, articles andphotographs to publish