Fu'Ad Butt Email and Phone Number
Bridging Technology and Business to Drive Digital Transformation and Growth:Fu’ad is a technology executive who has delivered multi-million-dollar digital transformations for Fortune 100 companies and advised start-ups on Go-To-Market strategies. Having operated as both a Chief Digital Officer (CDO) and Chief Information Officer (CIO), Fu’ad aligns technology strategies with business objectives to unlock new revenue streams, enhance operational efficiencies, and foster a culture of innovation.Fu’ad excels at crystallizing the business value of technology. He thrives on building ecosystems, de-risking initiatives, and accelerating value creation for organizations.Digital Technology Leadership:• Delivered a 300% increase in automation and a 40% improvement in service efficiency.• Launched a next-generation underwriting platform, reducing cycle times by 55% and increasing straight-through processing by 25%.• Developed & executed user experience and lead-generation strategies, delivering $97M in sales, a 15% reduction in acquisition costs, and a 10% improvement in customer retention.Data-Driven Decision Making & AI Innovation:• Built advanced data strategies leveraging AI, cloud platforms, and external data sources to optimize marketing, underwriting, customer insights, product design, fraud detection and compliance.• Co-founded an AI Governance Council; led an AI Innovation Office driving use case adoption.• Established an Emerging Tech Test & Learn team, deploying AI tools for COBOL code refactoring; Citizen development for Robotics; Data provisioning across legacy tech stacks; and Intelligent Imaging, significantly reducing process cycle times.Global Strategy & Operational Excellence:• Created an Enterprise PMO for a Fortune 100 firm.• Co-led IT and customer service integrations for a $3B M&A transaction.• Co-CIO for a $1.5B expansion across 8 Asian markets, building a 900-member offshore team and reducing Go-Live timelines by 60%.Boardroom & Executive Collaboration:• A trusted advisor known for crafting technology & human capital roadmaps aligned to business priorities.• Recognized for inspiring cross-functional teams through agile methodologies, design thinking, and talent development.Industry Recognition:• Frequent keynote speaker at industry events, sharing insights on digital transformation, AI, and technology leadership.• Active contributor to governance groups and advisor to startups, offering strategic guidance and fostering innovation.• Serves on nonprofit boards, focused on youth education and economic redevelopment.
Guidehouse
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- guidehouse.se
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Technology Lead - Insurance And Financial ServicesGuidehouseIndianapolis, In, Us
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Member Board Of DirectorsTechpoint May 2024 - PresentIndianapolis, In, Us -
Member - Limra / Loma Ai Governance Group (Aigg)Limra Apr 2024 - PresentWindsor, Ct, UsIndustry thought leadership group curated by LIMRA and LOMA to explore use cases for Artificial Intelligence (AI) across the Life Insurance & Annuity industries. -
Member Board Of DirectorsGreater Indianapolis Progress Committee Sep 2023 - PresentIndianapolis, In, Us -
Chief Digital Officer - Head Of Digital Strategy & AutomationOneamerica Apr 2021 - Oct 2024Indianapolis, In, UsDual Mandate: (i) Enterprise: Digital Strategy; (ii) IT: Automation, Business Relationship Management and Business Analysis teams across all Lines of Business: Individual Life Insurance & Financial Services, Retirement Services and Employee Benefits. • Responsible for creating and executing the Enterprise Digital Strategy maximizing OneAmerica's values and strengths. Success includes supporting the Enterprise Growth Mandate, Operational Efficiency and improving User Experience.• Introduced empathy led Design Thinking through a Digital Garage Innovation platform – 10 week Sprints to take Ideas to Wireframes and Architecture Fit-Gap analyses• Founding member of OneAmerica’s Artificial Intelligence (AI) Council & Leading the AI Innovation team• Led Automation team delivering a 300% increase in BOT use cases to simplify, scale and sustain core business processes and enable associates to focus on higher value work (UiPath & PEGA)• Rolled out Scaled AGILE POD based team structure • Matured OneAmerica’s Robotic Process Automation (RPA) practice beyond operational efficiency use cases to revenue generating & revenue retention BOTs• Championed shift in partner commercial models from Staff Augmentation to Fixed Price, Outcomes-based relationships• Collaborated with Vendor Management Office to institute formal Governance in Tier 1 Partner relationships resulting in better visibility into total spend analytics and discount triggers• Introduced Health Check concept for enterprise solutions such as ServiceNow, SalesForce, CyberLife and FINEOS Claims• Led the Business Relationship Management team liaising will all Business Units to translate multi-year strategies to respective Target Operating Models (IT & Ops) supported by tactical in-year deliverables• Business Analysis deliverables cover all P&Ls and internal Shared Services - Translate goals to business requirements and partner with Enterprise Project Management Office to deliver solutions -
Associate Partner, Digital Transformation - Global Insurance PracticeIbm Nov 2015 - Apr 2021Armonk, New York, Ny, UsLeading Cognitive Enterprise solutions across the Insurance domain • Exploiting process re-engineering to deliver operational efficiencies (automation) and lay foundation for scalable & sustainable business growth• Responsible for Strategy & Market Development for IBM's Insurance Platforms solution• Delivered Digital Transformation agenda from Strategic Vision through to Delivery, driving Change Management across people, process, technology and data• Integrated solutions blending Artificial Intelligence & Advanced Analytics with existing business and technology verticals across multiple insurance companies across P&C, Life and Commercial• Championed Value Office concept across multiple insurers focusing on business outcomes, new business, efficiency ratios and human capital• Re-imagined Underwriting and Claims lifecycles through AI, third party data and intelligent scanning• Simplified Sales Workbench / CRM for agents, brokers & distributors through Design Thinking• Created Enterprise Data Strategy for Tier 1 multi-line insurer for improved modeling, lead generation and Innovation• Run CEO and Board briefings for intersection of technology and business, setting up innovation teams and consulting on Fintech & InsurTech venture fund investments• IBM Industry Academy Member - Select group of 180 global thought leaders across IBM ( https://www.ibm.com/industries/industry-academy ) -
Advisory Board MemberColumbia University In The City Of New York Oct 2018 - Mar 2021New York, Ny, UsAdvisory Board Member at Columbia University's and IBM collaborative incubator for Blockchain & Data Transparency• Actively mentoring multiple Blockchain startups across crypto currency and reducing friction in factoring receivables for small businesses -
General Manager, Head Of Digital ConsultingMindtree Consulting Oct 2014 - Nov 2015Bangalore, Karnataka, InCharged by co-founder to create a Digital Marketing Consulting practice for Mindtree, a $1B Technology Consulting company with over 17,000 employees. Designed new solution assets and Go-To-Market strategy. • Collaborated across Insurance, Banking, Retail, Consumer Products, Travel, Hi-Tech and Media.• Organic signings growth of $20M across multiple customers• Built Industry specific Digital Landscapes by partnering across vendor and start-up ecosystem• Leveraged opportunistic in-flight Digital projects to create repeatable processes -
Chief Technology Officer (Cto) - MarketingOppenheimerfunds 2012 - 2014Atlanta, Ga, UsRecruited by the CMO & CIO as Marketing Chief Technology Officer (CTO) & Data Strategist. Responsible for Strategy development, Solution Design, Execution, Integration and Risk Management.• Led Business Analysis, Application Development and Business Intelligence functions• Reduced recurring annual IT overhead by 15%• Designed & implemented Marketing’s Future State Technology Ecosystem led by User Experience - Increased Cross Sell 20%• Created Analytics and Visualization practice on a Federated Data Architecture• Implemented an Adobe Content Management Cloud solution reducing time-to-market 75% -
Vice President - Corporate Strategy Group, Lead Generation & DigitalNew York Life Insurance Company 2008 - 2012New York, New York, UsAppointed by the Chief Strategy Officer to create a Digital Center of Excellence for Web / Social / Mobile / Gen Y initiatives across Insurance, Annuity and Asset Management using direct and indirect distribution.• Created new Digital team responsible for content creation, user & agent experience, execution across all sales channels targeting growth and retention goals• $20M Insurance and $77M Asset Management sales @ 20% lower acquisition cost and 10% better persistency• Integrated digital strategies with existing HR, Security, Privacy and Compliance operations• Employed new Digital metrics & KPIs for Comparative Profitability, Lifetime Value & ROI analyses• Championed analytics and Behavioral Economics solutions for Customer Segmentation Insights• Implemented AGILE for business prototyping and delivery techniques -
Vice President - Office Of The Cio, Technology Portfolio Lead & Offshore LeaderNew York Life Insurance Company 2003 - 2008New York, New York, UsBrought in by the SVP of Application Development to align Business and Shadow IT Operations across 5 subsidiaries: AARP Affinity Marketing, Asset Management, Agency Sales & Distribution, Group Membership and Long Term Care. • Launched $25M Offshore IT & BPO practice, decreasing overhead 30% + Improving delivery• Saved $5M and decreased Recovery Time Objectives for Disaster Recovery • Saved recurring $3M annually through process re-imagination surrounding legacy IT platforms • Increased New Business close ratios 10% by web-enabling service center user interfaces• Launched a mobile CRM platform to 12,000 Financial Advisors with 70% uptake within 6 months
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Vice President - Interim Global CioNew York Life Insurance Company 1999 - 2003New York, New York, UsPromoted to lead development of an Asian Greenfield IT & Operations Strategy • Implemented a $165M IT Strategy across 7 countries, leading 250 developers • Saved $30M annually by consolidating multiple Asian Operations into a common Global Platform• Negotiated ongoing $5M discounts by consolidating vendor contracts• Reduced time-to-market 40% from 24 to 10 months by implementing Pan-Asian "Insurance-in-a-Box" with standardized HR, Marketing, Actuarial, Financial, Customer Service and IT procedures
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Vice President - Office Of The Cio, Pmo LeaderNew York Life Insurance Company 1998 - 1999New York, New York, UsRecruited by CIO to implement an internal consulting unit for business case analyses on large IT projects. • Launched the Enterprise Program Management Office (EPMO) based on a Plan-Build-Run model
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Assistant Vice President - Special Projects, Office Of The CioPnc Bank, N.A. 1993 - 1998Pittsburgh, Pennsylvania, UsManaged IT and Operational Integration projects across 300 branch retail bank network• Integrated $3.5B worth of M&A deals onto PNC’s IT & Operational backbone• Enhanced 24/7 call center operations through technology upgrades. training and process improvements, resulting in better first-call resolution and faster response times -
International Mba Co-OpMerck & Co. 1992 - 1993Rahway, New Jersey, Us• Developed Global Sales Forecasting Models Factoring in Currency Fluctuations and Off-Patent Sales Erosion
Fu'Ad Butt Education Details
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Harvard Business SchoolHbs Alumni -
The Wharton SchoolCertificate Of Professional Development - Corporate Finance
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University Of South Carolina Darla Moore School Of BusinessMasters Of International Business Studies (Mibs)
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Virginia Tech - Pamplin College Of BusinessEconomics
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Virginia Tech - Pamplin College Of BusinessFinance
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International School Of Choueifat (Dubai, Uae)High School
Frequently Asked Questions about Fu'Ad Butt
What company does Fu'Ad Butt work for?
Fu'Ad Butt works for Guidehouse
What is Fu'Ad Butt's role at the current company?
Fu'Ad Butt's current role is Technology Lead - Insurance and Financial Services.
What schools did Fu'Ad Butt attend?
Fu'Ad Butt attended Harvard Business School, The Wharton School, University Of South Carolina Darla Moore School Of Business, Virginia Tech - Pamplin College Of Business, Virginia Tech - Pamplin College Of Business, International School Of Choueifat (Dubai, Uae).
Who are Fu'Ad Butt's colleagues?
Fu'Ad Butt's colleagues are Srijith Pradeepkumar, Adith Pillai A, Ferlyn Kate Mallari, Marleigh W., Brittany Patterson, Bitania Yemane, M.s., Geethu Chandran.
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