• Analyzed individual insurance claims, verified the claims and conducted inspection• Applied policy coverage and claims processes to insurance claims• Responded to customer inquiries, communicated with customers and provided service such as status of opened claims.• Scheduled inspections and claims appointments for client.• Conducted investigations of questionable claims, including conducting interviews, document reviews and vehicles/property inspections.• Processed claims, assessed claims for validity, applied policy provisions and procedures to claims• Responsible for determining level of loss for each case and deciding on compensation.• Provide reserve recommendations to ensure reserving activities consistent with the corporate policies.• Enter claim payments, reserves and new claims on computer system• Investigate, evaluate and settle claims, applying technical knowledge and human relations skills• Pay and process claims within designated authority level.• Prepare reports to be submitted to company's data processing department• Determine salvage value on total-loss vehicle.• Estimate parts and labor to repair damage, using standard automotive labor and knowledge of automotive repair.• Evaluate practicality of repair as opposed to payment of market value of vehicle before accident• Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.• Examine photographs and statements

• Responsible overall Logistics Coordination’s under DOL and DPW.• Coordinated logistics activities to ensure proper flow of material, equipment and labor force. • Scheduled and prioritized logistics task.• Assigned to run Maintenance, Welding and Hydraulic shop operation.• Ensured proper operation of the logistics repair cycle program for Government and non government equipment utilizing sophisticated program MAXIMO.• Assured proper operating procedures establishment.• Followed in compliance with the SOP, SOW and US Military Regulations in compliance with TAMMS (The Army maintenance Management System).• Responsible of procuring spare part and materials in support to more than 900 plus equipment. • Assured weekly 10% and monthly 100% inventory conducted on all government assets and material. • Encouraged integration of MAXIMO as a sophisticated system for the operation.• Assured to maintain 90 day supply of service parts and materials. • Ensured proper staff are hired and promoted for the programmed tasks.• Responsible of providing yearly evaluation for the employees. • Managed 24/7 shift as per client request and assured proper ratio of employees.• Closely monitored overall operations on Logistics. • Performed and overlook construction project to meet the OSHA requirements.• Very flexible, a can-do and make-it-happen attitude.• Ability to provide flexible, rapid and responsive services in challenging environments. • Excellent leader, good listener and safety mentor, achieved a 365 days free accident and incident as well as free stress and safe working environment.

• Responsible for three sub-departments such as: Allied Trades (Welding shop); Automotive and Hydraulic shop. • Supervised over 60 employees, making sure that job is getting done on time and on safety manner. • Reporting to Site Management for all Work Orders and their progress. • Review Daily; Weekly and Monthly reports; open and closed service orders, tracking Overage Readiness for the vehicle density to comply with SOW (Scope of Work). • Arranging personnel R&R within company guidance. • Responsible for planning, organizing and leading day to day activities• Monitoring, implementing and reinforcing personnel required trainings; safety policies and procedures.• Monitoring on employee’s performance and compliance, established production standards, recommending operational improvements and employee’s promotion.• Assisting manager in accomplishing the short and long term goals for the department. • Responsible of department documentation and preparation for transition to IPC following the steps and compliance with the TOA (Transfer of Authority) checklist.