Frank Fuchs Email & Phone Number

Park Ridge, Nj, Us

Bergen County, New Jersey, United States

Cross-Functional Team Leadership - Coordinated all Product Management projects through AHA!, resulting in real-time executive command and control.Mixed Methodology Management - Managed product team release methodologies from Agile to Waterfall and On-Premises Yearly to continuous development release.Project Management - Managed special projects to establish new process standards and best practices.Team Collaboration Environments - Set up IBM Connections, migrated to Microsoft Teams, and Google Workspace for team collaboration.Best Practice Promotion - Promoted, documented, and shared team collaboration best practices.Content Management - Managed collaboration spaces to keep content accurate and current.

Bergen County, New Jersey, United States

Manage Corporate Strategy - Identified and captured goals, initiatives, and epics in AHA!; continuously measured impact to select the best path forward.Product Release Process - Designed and implemented a product release process with supporting templates for crowdsourcing, reducing cost by $450k per year.Jira Synchronization - Implemented Jira synchronization to align product development with strategy and monitor development burndown velocity.Dashboards and Reports - Created real-time dashboards, reports, and views to track release schedules, measure progress, and maintain an accurate AHA! environment.Product Idea Portals - Developed, standardized, and managed AHA! Product Idea Portals company-wide, enhancing customer engagement by 50%.Risk Monitoring - Developed and implemented real-time risk monitoring and mitigation for all products, including identification and mitigation step history.Workspace Hierarchy - Structured the AHA! workspace hierarchy to maximize reporting capabilities, aligning corporate, divisional, and product-level strategies.Support for Product Management - Developed customized solutions to enhance capabilities.Maintenance of AHA Environment - Maintained the AHA environment by understanding the schema and correcting user-generated errors.Feature Monitoring - Monitored new features and promoted impactful changes to increase team velocity.

Bergen County, New Jersey, United States

Lifecycle Management - Managed the full lifecycle of third-party agreements from inception to conclusion, savings include $500k in 2022 and $350k in 2024.Contract Finalization - Coordinate with the Legal Dept. to finalize contract details, including fixed vs. variable pricing, bundling formulas, and minimum floor payments.Invoice Processing - Tracked parts and parent bundled parts to generate invoices and coordinated monthly/quarterly vendor payments.Agreement Audits - Monitored and audited all active royalty agreements annually to negotiate amended terms based on historical analysis.Source Code Escrow - Maintained source code escrow accounts to mitigate vendor insolvency.Contract Termination - Designed a contract termination process to minimize exit costs for the corporation and customers.

Bergen County, New Jersey, United States

Documentation - Documented best practices in Wikis using JIT (Just Enough Just In Time) philosophy to maximize information sharing.Weekly Courses - Conducted weekly "How To" courses with the Product Management Center of Excellence to share the latest advancements.Onboarding - Conducted 1-on-1 onboarding sessions for new hires to introduce methods and tools.Quarterly Courses - Conducted quarterly "Best Practices" courses to share new improvements with other software divisions.

Develop launch plans for all new and existing product offerings in the division. Coordinate with senior management on progress and build consensus to continue investment. Navigate complex corporate policies and procedures to comply with applicable laws and retain auditable artifacts. Work across geographical and business group to enable collaboration with Development, Offering Management, Sales, Marketing, Finance and others to further a common goal. Apply agile practices to continually innovate and improve. Manage and control various business operations such as Royalty Payment, Inter-Divisional Agreements/Billing, and others. Migrate the divisional staff to the “Offering Management discipline” process. Modify existing processes to accommodate IBM’s new Continuous development initiatives. Analyze, understand and simplify procedures to increase efficiency and speed delivery of offerings to market.

Expand role to include all product in the business unit. Successfully migrate the divisional staff to a new corporate product development process referred to as Project Management Operating Model (PMOM). PMOM steering committee member to advise on tools and efficient use our own software products. Designed and implemented best practices, templates and tools for the IBM Software group. Offering manager for two external customer beta programs and an "exit the market" for an offering. Successfully negotiated with IBM corporate security to enable file sharing on our cloud hosted environment. Designed a repeatable process and secured over 100 customer contract agreements for IP conflict free working groups, to enhance our software offerings. Organize offsite customer events for our products. Modify existing business controls to accommodate IBM’s new Cloud first initiative

Control and oversee the Integrated Product Development (IPD) process for the IBM Connections offering. Organizing agenda and schedule of recurring meeting to create additional software release for our IBM Connections and Lotus Quickr products. Continually revising our internal processes to reduce fiction and increase productivity. Develop new and existing business partner relationships to grow our eco-system. Established a reputation as a “power user” of our tools. Evangelize our divisional products with the greater IBM personnel. Created instructional tutorials to accelerate user adoption.

Develop and implement architectural solutions for the Financial, Banking and Payroll industry. Architectural artifacts created using IBM’s Certified TEAM methodology and UML 2.0. Developed Micro and Macro ROI and feasibility studies using Business Process Modeling software and Excel. Worked with technical and business personnel to bridge communication gaps and deliver a superior solution. Designed and presented courses on BPM as a leader in this method at Software University. Worked on client internal architectural review boards. Remained on projects for the full System Development Life Cycle to ensure solution success.

Support client and IBM team in all technical matters associated with developing IBM solutions. Consolidate proposals (i.e. hardware, software, co-location, managed hosting and financing) it to a single comparative option. Provide project leadership to IGS and business partner to keep focus on client core objectives. Interpret complex client requirements and lead architecture and solution design with IBM team. Educate and mentor clients and IBM team on technologies. Research technologies required for a total customer solution. Advise client on possible architectures and business model.

Developed web based products for the US money transfer division. Project consolidated Fed & Swift information to assist clients in the formation of funds transfer. Analyzed current environment and proposed cost saving solutions. Eliminated unnecessary duplication and proposed Web accessible consolidation. Coordinated between Private, Governmental and Internal departments to create new data distribution models. Identified strategic business and technology needs and presented them to senior management. Developed project plans to facilitate speed to market with a minimum of disruption to core support roles. Planed for web based application merging with other independent web development efforts. Designed an XML based prototype to expose a single source of content to multiple consumption models.

Researched emerging web based products and technologies to formulate corporate product strategy. Coordinated inter-department resources, between the business line, technology and 3rd party vendors. Worked with venture capital group to recommend or validate potential investments. Reported to management on new business and technology trends. Advised on hardware architecture for system redundancy. Maintained and operated an NT based new media lab for prototyping potential new software candidates. Monitored 3rd party installed product updates and advanced our desired product enhancements. Selected and implemented MS Site Server for GIS marketing web site. Prototyped reporting system interface to facilitate web based access of legacy systems. Implemented an Internet based distance learning system in partnership with Digital Think.

Managed a 24x7 fixed income portfolio valuation system (Portia) with $20 billion under management. Project was AIX based and mission critical system. Was directly responsible for all activities of 4 full time employees and 3 consultants. Responsibilities included all aspects of the project management including personnel, hardware selection, systems and disaster recovery scenarios. Reported to senior management on project progress and worked with the business line to constantly improve system performance and quality. Actively negotiated contract rates with external vendors. Managed the complex acquisition of new hardware.

Responsibilities included support and enhancement of VAX based 24x7 portfolio management system with $220 billion under management. Was acting manager in absence of senior manager. Designed front-end trade entry systems. Architected tag based internal messaging utility (similar to XML) to allow internal and externally developed systems to exchange mission critical trade information. Implemented robotic silo backup system with 3 member split shadow sets. Developed Notes database to track user requested enhancements, system outage reports and system maintenance reports. Implemented futures settlement report to resolve daily margin variations on futures instruments. Reduced paper fax communications with custodians and fund accountants, with various PC and VAX based transfer software products. Implemented live Reuters pricing feed to portfolio system to accommodate T+3 requirements.

Computer Science

Computer Science