Technical Account Manager
Current- Team Leader for US Army's MEDCOM Comply to Connect Forescout CounterACT project. Team deployed to 75 + medical facilities worldwide in 11 months installing Forescout CounterACT device visibility and control equipment..
- Work with all relevant MEDCOM groups to include, network team, security team, help desk to integrate CounterACT into the MEDCOM domain and local switch infrastructure
- Manage equipment installation and configuration at each site
- Maintain and update CounterACT configuration as needed, including network segments, switch integrations, wireless integrations, VPN integrations, etc.
- Monitor health of CounterACT Enterprise Managers and Appliances
- Track all internal cases and adhere to change management process as specified by MEDCOM