Matthew M. Email & Phone Number

Kidman Park, SA, AU

Adelaide, Australia

Adelaide, Australia

Adelaide, Australia

West Hindmarsh, South Australia, Australia

Glen Osmond, South Australia, Australia

Adelaide, Australia

The HR Manager for Farley Riggs requires core responsibilities included, HR strategies to engage and motivate the workforce as well as aligning HR strategies to the needs of the business. Farley Riggs Pty Ltd is a rapidly expanding organisation which requires careful, creative thinking in order to meet the needs of our clients.

Adelaide, Australia

No stranger to embedding a learning culture where it has not been present before. This role enables me to utilize my people skills to identify learning gaps to establish long term career pathways.Working with HR and falling under the HR Manager, my position enables me to work Managers and Supervisors within the business to strengthen their skills but also.

South Australia, Tasmania And Victoria

Thriving as a self starter, spearheading a successful culture of positive self aware business champions that have clear career and personal goals. Strategically build on customer service skills to increase brand identity and Customer loyalty. Capabilities include but not limited to: Designing and implementing exciting training programs that improve.

Australia (National)

Managing a team of 7 Learning Specialist Australia wide, delivering strategic, flexible, blended training solutions to a complex across multiple business units from Project Mangers, Service Relationship Managers and Account Executives. Capabilities include but not limited to: Increased Learning and Developments profile and built capability by delivering.

Adelaide

Managing the resourcing of our facilitation team.Consulting with key TE&G areas and identifying skill gaps to build individual competency. Creating individual training strategies through the use of a skills matrix. Facilitating Train the Trainer Sessions to equip our training team with the skills to deliver a library of sales capability programs. Designed.

Telstra relies on facilitators not only to understand the most crucial aspects of the business but to be able to communicate this to Telstra employees so that they understand how their role impacts the customer experience.ResponsibilitiesReporting to the Delivery Manager - Learning and Development, I was responsible for the management and performance of.

Inbound Consumer Centres)Originally commencing this role as an inbound consultant handling generic billing enquiries, I was elevated to take "Save" traffic 12 months into the role. Customer's issues would be resolved at the first point of contact with the assistance of extensive product knowledge across the full Telstra product suite.Consultants in this.

Diploma, Managment

Cert Iv Tae, Workforce Development And Training

Grow - Coaching, Coaching

Certificate Iv In Taa, Workforce Development And Training

Matriculation