• Perform all functions of Systems Administrator, plus:• Conduct comprehensive vulnerability assessments and spearhead NIST 800-171 compliance initiatives, identifying and mitigating 95% of potential risks.• Optimize hardware and virtual infrastructure through proactive maintenance, resulting in a 15% increase in system performance and a 20% reduction in downtime.• Develop and execute PowerShell and Python scripts to automate system configurations, reducing manual tasks by 40% and increasing system efficiency by 25%.

• Orchestrate the establishment and maintenance of secure user authentication and authorization protocols utilizing Active Directory (AD), Azure AD, and Group Policy Objects (GPOs)• Conducted engaging seminars for employees on the importance of secure email practices, leading to a 25% increase in employee compliance with security protocols.• Utilize DBeaver and Visual Studio to streamline database maintenance procedures.

• Performed all functions of IT Specialist I, plus:• Conducted comprehensive training for new Tier 1 staff members and performed rigorous quality assurance on their support calls.• Collaborated extensively with various IT departments to proactively identify and resolve system issues.• Managed imaging process for new PCs, ensuring seamless setup and configuration for over 150 devices.

• Delivered expert technical support to Denver Health employees, employing a probing approach to identify and resolve complex issues efficiently.• Provided remote troubleshooting solutions for computer and operating system issues impacting patient care, highlighting the criticality of immediate issue resolution in a high-stakes environment.• Administered and updated user profiles and configurations within Active Directory (AD) and Group Policies.• Managed and resolved 500+ user assistance requests monthly, utilizing a sophisticated ticketing system to track each issue, resulting in a 20% increase in issue resolution efficiency.

• Performed all functions of Cellar Master, plus:• Led the full scope of IT infrastructure management, ensuring smooth computer and network functionality, from supporting marketing activities to setting up machine operating systems.• Executed thorough troubleshooting of complex machinery issues, significantly reducing downtime by 20% and improving operational efficiency.• Streamlined inventory tracking processes by implementing barcode scanning technology, leading to a 50% decrease in time spent on physical inventory counts and a 40% reduction in manual data entry errors.

• Installed and configured Internet of Things (IoT) sensors and devices in the cellar to monitor temperature, humidity, and other environmental factors crucial for wine production.• Implemented a new networking infrastructure to optimize communication between cellar equipment and IoT devices, leading to a 15% increase in overall efficiency.• Managed the entire winemaking process from grape selection to bottling, ensuring quality control at every stage.

• Oversaw more than $500,000 in inventory and supervised several employees in a 20,000 square foot warehouse• Maintained Wi-Fi, printers, cameras, and equipment• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records• Enhanced facility operations to cut over an hour off end of day• Created delivery systems to cut 65% of delivery cost/fees• Communicated through email, phone and face-to-face meetings with over 120 accounts to increase orders and visibility of the company

• Track warehouse contents continually, maintain constant awareness of stock levels and performed formal inventory review monthly• Leading special events and ensuring we are building our customer base and raising sales• Effectively control the release of proprietary and confidential information for general client lists• Demonstrate full store expertise on merchandise locations, enabling optimum service to inquiring customers• Ensuring all resources, personnel, and information are in place at sales and promotional events

• Designed sustainability practices for a new company to aid in its success in the Denver area• Developed a territory for sales and selling strategies for potential clients• Listened to clients and potential users to identify needs and develop solutions• Tracked customer base by utilizing a CRM and a variety of other software programs• Maintained account relationships by exhibiting company knowledge and contacting all regularly• Filmed, edited and produced legacy videos for families• Budgeted for client engagement and all community relations tasks

- Ran cable, installed security camera systems and other end devices - Installed RFID systems- Controlled scissor lifts along with other heavy equipment

-Solicited sales to a variety of bicycle shop owners and tracked using a custom CRM-Maintained relationships by exhibiting product knowledge, listening, and effectively communicating-Consulted with customers about new bicycle products

Managed front and back of house, scheduled staff rotations, ordered produce and maintained food stocks by reviewing inventory and provided excellent customer service to those visiting the establishment.