Shannon D. Fuller Email and Phone Number
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I've devoted my career to identifying organizational barriers and shaping strategic HR initiatives that foster change and growth. As a servant leader, I excel in developing innovative enterprise-wide talent strategies that guide organizations through challenges, linking business decisions with people strategies.I understand that innovation drives change. My leadership approach involves partnering with stakeholders to foresee challenges and craft innovative solutions for unexpected needs. By helping organizations "see around the corner," we develop stronger strategic plans together to navigate forward.Change also requires investment in people. Guided by the needs of others, I prioritize talent and leadership development. I am known for spearheading initiatives that enhance skills and competencies, enabling immediate staff success with continued growth. Finally, passion accelerates change. Many describe me as strategic, inspirational, motivational and fun! I leverage energy and enthusiasm to inspire transformation at all levels and employ an emotional intelligence compass to build credibility, create connections, and influence key business and people decisions. A few of my leadership accomplishments:✔ Improved employee engagement as much as 30%.✔Introduced an enterprise-wide talent strategy, raising employee retention rate to average 90%.✔ Implemented training and development program, decreasing turnover 20% in 1 year.In every leadership role, I have provided visionary direction and HR strategies that drove effective change, enhanced performance, transformed cultures, and spurred company growth.I've worked with Fortune 250 and Fortune 50 companies, both nationally and internationally – in a variety of industries and matrixed environments – to direct a full scope of functions across both field HR and corporate HR, including: Strategic HR Leadership ● Organizational Design ● Change Management ● Talent Management ● Employee Relations ● Workforce Planning ● Performance Management ● Succession Planning ● HR Policies ● Leadership Development ● Talent Acquisition ● Employee Engagement ● Culture Transformation I've served on several boards, managed P&L cost centers, overseen operating budgets of $4M, and supported employee populations of 50,000+ and customer bases of 9M+.Forwardly, I am committed to leading strategic HR and long-term company growth planning as a CHRO to reshape how organizations make critical people and talent decisions, build capabilities, solve tough challenges, and develop deep, diverse, and healthy talent pipelines.
Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
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Vice President Talent SolutionsBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & TexasChicago, Il, Us
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Vice President Talent SolutionsBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Feb 2022 - PresentChicago, Il, UsI lead the enterprise talent function inclusive of talent acquisition, learning and development, and talent management functions for one of the nation’s largest health care organizations with nearly 30,000 exceptional employees. Reporting directly to the CHRO, I assess and enhance the effectiveness of organizational-wide talent risk, governance, and direct leadership development and change solutions that engage, grow, and accelerate diverse and robust talent pipelines to support ongoing business growth and advancement. My focus is on creating impactful executive and leadership development solutions that prepare leaders to meet the complex challenges in the healthcare industry both today and tomorrow. Leading a team of 5 direct and 180 indirect reports, I also manage a multimillion-dollar budget. STRATEGIC HR LEADERSHIP:• Partner with leaders to build resilience, foster inclusive leadership, and create positive employee experiences for nearly 30,000 employees.• Assess talent needs, culture, and future focus to support the creation and implementation of internal leadership learning and development initiatives.• Oversee the direction and execution of a revived enterprise-wide talent strategy designed to navigate the organization forward.• Spearhead innovated solutions that stabilize the talent organization and foster a culture of care, inclusion, and belonging.• Generate solutions and strategies to transition the enterprise to a skills-based organization.• Create, implement, and assess (KPIs) and performance measurements to ensure the recruitment and validation of critical skills. SELECT SUCCESSES: ➔ Re-introduced executive coaching to Executives and Mid-level leaders.➔ Built and implemented a new succession plan to upskill and develop new leaders. ➔ Created a talent destination "culture" that attracts diverse employees and ensures high retention. ➔ Supported an organizational-wide value proposition, successfully filling thousands of roles. -
Executive Talent CoachLee Hecht Harrison Feb 2020 - Sep 2024Jacksonville, Florida, UsAs an executive coach, I provide assessment, feedback, coaching, and support to fine-tune the skills of leaders at all levels, from front-line managers to senior executives, across various industries, including retail, telecommunications, healthcare, pharmaceuticals, manufacturing, government, financial institutions, and QSR. I leverage various tools and processes to help leaders self-discover insights and generate effective action plans. Coaching on communication, interpersonal skills, time management, stress management, and work-life balance, I offer ongoing support to help executives achieve their goals and create success for themselves, their teams, and their organizations. -
Senior Executive Hr Business PartnerCentene Corporation Mar 2020 - Feb 2022Saint Louis, Mo, UsAs a Senior Executive and HR Business Partner, I led the Midwest HR business partner teams, working closely with C-suite executives, VPs, and HR business partners on strategic human resources initiatives during a time of organizational change. Engaging with leaders on various strategic business initiatives, I aimed to understand unique business requirements and translate them into actionable HR strategies, ultimately creating a positive experience for members and bolstering the financial status of the enterprise. STRATEGIC HR LEADERSHIP:• Defined and monitored organizational and HR metrics to assess the effectiveness of each CEO's talent strategy and ROI of business initiatives. • Supported the development and progress of shared HR and retention strategies aligned with diversity and inclusion priorities.• Developed innovative recommendations regarding changes in the structure, roles, processes, competencies, and workforce.• Monitored and resolved retention issues and leadership effectiveness to ensure the successful achievement of business goals and employee satisfaction across the supported health plans.• Identified, evaluated, and drove forward learning and development strategies to foster talent growth and upskilling, creating robust cross-functional teams to support business goals. • Acted as a coach, advisor, mentor, and business partner to RSVP and CEO teams, effectively building credibility and trust.SELECT SUCCESSES: ➔ Restructured organizational design and processes to support newly acquired companies better.➔ Strengthened the HR business partner model and implemented strong competency models to measure success effectively. ➔ Established a new talent management and mobility cadence, securing and developing top talent with high employee retention. -
Executive, Hr Business PartnerBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Dec 2015 - Feb 2019Chicago, Il, UsExecutive level HR role providing leadership, direction, and vision for new HR business partner model and direct a full suite of HR functions, including organizational design, compensation, employee engagement, change management, talent development, and succession planning. Lead large-scale HR initiatives for the 4th largest health insurance company in the US, supporting over 3000 direct employees. Manage annual operating budget. ADDITIONALLY:• Provide guidance and coaching to senior level executives, working shoulder to shoulder on people strategies and solutions that ultimately have a business/financial impact.• Partner with corporate HR COE teams, client stakeholders, and senior executives to create and implement HR and operational strategies that facilitate positive change, company growth, and achievement of the “people agenda”.• Collaborate and partner with legal and ER teams to ensure legal compliance. Act as liaison to governmental compliance agencies as required. Ensure consistent application of policies and procedures in relation to recruiting, training, reward & recognition, and associate development.• Build and support HR policies and practices that provide company protection in all areas of people strategy, including employment, employee relations, benefits, compensation, equal employment opportunity, diversity, and protection from harassment and discriminatory practices. DELIVERED RESULTS:==> Transformed workforce and leadership culture, increasing employee engagement.==> Implemented knowledge transfer strategy for retirement of large workforce population.==> Created custom HR strategy for multi-million dollar customer account, generating large profits.
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Sr. Hr Director, Hr Business PartnerDhl Oct 2014 - Dec 2015Bonn, DeReporting directly to Chief Human Resources Officer, in this executive HR role I established an HR vision, strategies, and direction for corporate business units across Midwestern market for world’s largest postal and logistics group. As part of the executive leadership team, oversaw all people strategies for 100K+ union and non-union employees in matrixed environment. Built organizational design and business model to maximize divisional resources. Managed a team of 6 and annual budget.ADDITIONALLY:• Planned and executed HR and business deliverables around workforce planning, compensation, talent acquisition, succession planning, annual merit process, training and development, employee engagement, policy implementation, and staffing strategies. • Partnered with CHRO, CEO, and functional business heads to execute long-term HR strategy for assigned business units.• Built organizational design to maximize corporate divisional people strategies and align resources to support business units at both a corporate-level and field-level.• Supported union negotiations and relationship strengthening between union officials and corporate leaders.DELIVERED RESULTS:==> Built and executed an optimized 5-year organizational design / operational effectiveness HR plan.==> Created and implemented a talent pipeline, training & development program, and onboarding strategy.==> Introduced new business model with succession planning that generated $1M in savings.. -
Hr Director, Hr Business PartnerWalgreens Jun 2013 - May 2014Deerfield, Il, UsSet vision, strategy, and direction for C-suite executives, Vice President’s, and function heads, driving large-scale HR strategies and solutions for world's largest pharmacy retailer with over 8000 retail locations. Served as strategic partner to client stakeholders, providing innovative ideas and problem resolution on workforce planning, training and development, succession planning, and employee engagement. ADDITIONALLY: • Acted a trusted liaison, advisor, and leader to the Chief HR Officer.• Partnered on creation of HR policies and practices that ensured company protection in all HR areas, including employment, employee relations, benefits, compensation, equal employment opportunity, diversity.• Maintained compliance with federal, state, and local laws, directives, and mandates affecting the supported divisions and organization.• Collaborated hand-in-hand with HR COE partners to maintain comprehensive and competitive compensation and benefits process. Ensured attraction and retention of high-quality and well-qualified professionals.• Led all corporate HR initiatives to support multiple corporate teams, including executive, employment law, corporate affairs, media and communications, and government relations. DELIVERED RESULTS:==> Led company’s very first RIF strategy and time-sensitive approach ultimately generated millions in savings. ==> Drove organizational change and change management side-by-side with executive team.==> Completely reversed negative employee engagement scores. -
Sr. Hr Business PartnerBest Buy Nov 2009 - Jun 2013Richfield, Minnesota, UsReporting to Senior Vice President of Human Resources, provided strategic HR business partnership for Eastern Division with 150K employees within Fortune 50 company. Lead large-scale HR initiatives around succession planning, employee relations, workforce planning, and employee engagement. Enhanced core HR policies and processes.ADDITIONALLY:•Directed strategy and business transformation to create and deploy a best-of-class human resources capability in support of customers, business strategy, and objectives.•Guided and directed HR functions and business leaders through cycles of growth and declines in business.•Served as a strategic business partner to major client stakeholders across operations, Geek Squad, Magnolia brand, and territory staff.•Created hand-in-hand partnerships with HR COE partners to maintain a comprehensive and competitive compensation and benefits process and employee attraction and retention program. DELIVERED RESULTS:==> Directed launch of $3M PT benefits program.==> Introduced and fostered performance management culture. ==> Implemented sustainable training program, corporate leadership ‘boot camp’, and strategic onboarding plan for new talent. -
Sr. Hr Business PartnerYum! Brands Jul 2006 - Dec 2008Louisville, Ky, Us•Directed national Pizza Hut operators in large-scale training , Employee Relations, Succession Planning and development initiatives and HR strategy.•Led key training and development for Wingstreet Brand and supported all new concept development initiatives and national training.•Managed and executed national product launches and rollouts company-wide.•Oversaw and supported executive franchisees and corporate operators with scopes and new build concepts.• Supported company and franchise territories of over 600 restaurants primarily in the eastern United States. -
Market Hr Training LeaderYum! Brands Dec 2003 - Jul 2006Louisville, Ky, Us• Directed company-wide and regional-wide training and development initiatives. •Supported and trained all external leadership hires for the Florida region.•Oversaw instruction and training of restaurant basics. Led onsite and offsite classes for external hires.• Awarded 2005 Training Coach of the Year
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Market Hr & Operations LeaderYum! Brands Jul 1999 - Nov 2003Louisville, Ky, UsImproved Sales in the Savannah, GA market 25% within 2 years. (Company record)Reduced turnover over 50% and built and developed a solid management team.Improved overall operations, staffing, and P&L results in a small market.Implemented solid training processes and systems to drive people capability and create strong bench candidates for future positions.Created and maintained a fun and work friendly district.
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General ManagerYum! Brands Oct 1994 - Jul 1999Louisville, Ky, Us• Started as an entry-level member of management, progressing quickly to General Manager and area leader. • Established a solid foundation of knowledge in P&L analysis, training, staffing, and people development ultimately learning how to build and manage a very successful restaurant.
Shannon D. Fuller Skills
Shannon D. Fuller Education Details
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University Of PhoenixBusiness Administration -
South UniversityBusiness Administration
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Abraham Baldwin Agricultural CollegeHospitality Management
Frequently Asked Questions about Shannon D. Fuller
What company does Shannon D. Fuller work for?
Shannon D. Fuller works for Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
What is Shannon D. Fuller's role at the current company?
Shannon D. Fuller's current role is Vice President Talent Solutions.
What is Shannon D. Fuller's email address?
Shannon D. Fuller's email address is fu****@****hoo.com
What is Shannon D. Fuller's direct phone number?
Shannon D. Fuller's direct phone number is +163068*****
What schools did Shannon D. Fuller attend?
Shannon D. Fuller attended University Of Phoenix, South University, Abraham Baldwin Agricultural College.
What skills is Shannon D. Fuller known for?
Shannon D. Fuller has skills like Employee Relations, Leadership, Employee Engagement, Succession Planning, Training, Talent Management, Human Resources, Talent Acquisition, Employee Training, Management, Recruiting, Personnel Management.
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