• Lead immersive, culturally enriching trips for groups of women, ensuring safe, memorable, and transformative travel experiences.• Facilitate daily itineraries, balancing structured activities with opportunities for personal exploration.• Build strong group dynamics and fostere a supportive environment, providing guidance and insight into local cultures and customs.

• Managed quality assurance and testing services for various projects, ensuring high standards and client satisfaction.• Collaborated with cross-functional teams to deliver Microsoft .Net, SharePoint, and Azure services, driving innovation and efficiency.• Led SAP/ERP consulting and managed services, optimizing business processes and achieving cost savings for clients.

• Built client partnerships through consultative business problem solving in Healthcare, Utilities, and Transportation sectors.• Architected service engagements utilizing skills in SharePoint, Project Server, CRM, and Infrastructure solutions.• Oversaw technology solution implementation and training engagements for organizations in various industries.

Reporting to CableONE’s COO office focusing on driving operations improvements across all areas of the organization. •Manage workforce management and field service strategic automation initiatives, including a multi-million dollar software application deployment allowing cable technicians to access and complete work orders through laptops. •Develop business operations metrics and reports to measure success of process improvement initiatives and drive organizational change. •Implement customer self service tools and technology to enhance customer experience and reduce customer contacts into the organization.