Scott Fulton personal email
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Hi, I'm Scott Fulton, a coach, digital consultant and trainer for teams, leaders, and organisations on high-performance and demand reduction. I have over 20 years of experience leading award-winning digital teams that have been recognised worldwide. I am the Director of Digital Rebels, public speaker, and the host of the Rebel Diaries Podcast. Here's how I can help you:Training----------The teams I help are faced with one or more of the following challenges:* Too much work "spinning too many plates"* Little (if any) time to measure the outcomes of their work* Often being asked to do work they don't agree with* Stressed out, having to work long hours and weekends just to feel on top of thingsTeams that complete the training programme learn:* The mindset needed to be agile, resilient, and high performing.* How to always be working on the highest value work rather than be in continual firefighting mode.* How to master their attention and master digital tools to leverage them to their advantage.Here's some feedback from one of the recent programme attendees: "Scott is a formidable evangelist for a better way of working that can help many trapped in a negative demand cycle that fails to deliver for colleagues or customers".Consulting----------I have over 20 years of experience leading the development of innovative and multi-award-winning digital services that are both customer and employee facing.Our consulting services help in the following areas:* Reduce demand: Through user-centric digital thinking and services, you will reduce unnecessary demand on your organisation* Delight your customers: First-class digital services deliver first-class customer experiences resulting in more transactions, more satisfaction and customer loyalty.* Employee experiences: Whether it is your intranet or your wider digital employee experience landscape, if your colleagues succeed, your customers succeed.* Solve business problems: We can help you understand how to solve business problems, drive efficiency, and cut waste in your organisation.If you'd like to help your teams excel at what they do through one of our training courses, or you need help to deliver amazing digital experiences for your customers or employees let's connect. Email me: scott@digitalrebels.co.uk or scott@scottfulton.co.ukOther ways to connect: https://linktr.ee/scottfultonCompany websites: www.digitalrebels.co.uk and www.scottfulton.co.uk
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DirectorSend EvidenceBristol, England, Gb
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Team And Leadership Productivity Consultant, Coach And TrainerScott Fulton May 2021 - PresentUnited KingdomTraining and coaching to help teams and leaders do a lot less of what doesn’t matter at work, and much more of what does.Through team-based or online workshops, or 1-1 coaching I will help you transform how you think about work. You’ll learn how to deliver more value and impact whilst reducing risk of burnout, addressing demand overload and minimising wasted effort for yourself and your teams.
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Delivering Digital Products And ConsultingDigital Rebels Sep 2017 - PresentUnited KingdomEmployees and their customers are suffering from awful websites, intranets and apps. At Digital Rebels, we fix that. Helping you make the right decisions and delivering the right solutions as your trusted digital partner. www.digitalrebels.co.uk -
Expert Trainer - Digital Adoption And Leading ChangeLondon South Bank University Oct 2023 - PresentUnited KingdomExpert trainer on both the Digital Adoption and the Leading Change modules on the Help to Grow Programme for SMEs.Help to Grow: Management Course is a 90% government-funded 12-week programme designed to enable business leaders to strengthen and grow their organisations.Offering unrivalled networking opportunities and training from top business leaders, the programme is a ‘must-do’ for senior executives wanting to future-proof their organisation.Delivered by a consortium of business schools across the UK, the programme is accredited by the Small Business Charter (SBC) and is supported by the Department for Business, Energy and Industrial StrategyFind out more https://www.lsbuhtg.co.uk/ -
Digital Consultant / Coaching And Leadership TrainerThe Agile Communications Agency May 2023 - PresentUnited KingdomSpecialising in helping clients deliver high-value digital services for customers and employees. Also, coaching and training teams to discover the joy of true agility and high performance, all without burnout. -
Intranet Consultant And Agile CoachThe Institute Of Cancer Research Aug 2023 - Sep 2024London Area, United KingdomBoard advisor, consulting on Intranet best practices, creating specialist role profiles, strategic advice on user-centric approaches, sourcing specialist partners for delivery, leadership and project management coaching and support. -
Associate, Change And Transformation PracticeEkim Consulting Ltd Jan 2023 - Jun 2023I help public sector and private sector clients with digital solutions as well as training and coaching for teams, helping them deliver high-impact change in a sustainable way. -
Rebel Diaries Podcast HostRebel Diaries May 2022 - May 2023Www.Rebeldiaries.NetA podcast that looks into what it takes to be successful at work in the digital age, whilst avoiding burnout and wasted effort. For people who won't accept "because we have always done it this way", that know work can be better and want to serve their customers better. Featuring interviews with thought leaders and inspiring people who have challenged the normal way of doing things and made a big impact as a result.Available on your favourite podcasting app or at https://www.rebeldiaries.net
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Agile Specialist TrainerProvek Project Management Training Aug 2022 - Mar 2023United KingdomProviding specialist Agile training and consulting as an associate. -
Head Of Digital Services (2 Million Annual Customers / 6000+ Employees)Avon And Somerset Police Oct 2009 - May 2021Bristol, United KingdomI initially started out on my own in an organisation that had no web presence. By innovating to deliver customer and business value and being able to communicate well between technical and non-technical people, I was quickly promoted to lead a digital team, which now delivers multiple class-leading products and operational services to over 2 million satisfied customers. I also have experience of implementing enterprise-scale information management and collaboration tools enabling cultural transformation and increased staff productivity. Notable achievements: • Transformed customer satisfaction from 42% to 94% in six months for over 1 million customers• Boosted transaction growth to 150%• Five international awards for Intranet / Digital Employee Platform• Invented and led the development of the internationally praised TrackMyCrime platform. I consulted and sold the product to a number of UK police forces hosted as a SAAS solution –bought by and being rolled out nationally by the Ministry of Justice.• Introduced true agility into a complex waterfall organisation which influenced a wider approach to large-scale change• Achieved international recognition as far as Austrailia, Hong Kong and Canada, providing consultancy, strategic advice and managed services for multiple organisations nationally.• Product Manager for a new enterprise-wide collaborative intranet supporting operational service delivery, collaboration and communicationsIn addition to my current day job, I was nominated to lead and advise on national social media strategy due to my recognised achievements in digital engagement and social media marketing. I gave a number of keynote talks at annual conferences and was also asked to speak at a conference in Portugal at a Europe-wide meeting for innovation and best practice where Facebook were present.I continue to speak a number of times each year at national conferences and training events. -
Multi-Channel Business ConsultantSouthwest One Ltd. Jun 2008 - Sep 2009South West• The fortune 500 company I was working with recognised my industry leadership and achievements and assigned specialist resources to work with me on commercial business development opportunities. • Approached by national charity to lead development of new cutting edge national web platform.• Created and led the development of a pioneering web based statistics system that blended statistics with mapping technology, the first of its kind in the seen in the UK at the time. -
Internet And Multimedia Manager (1 Million Annual Customers / 6000+ Employees)Avon And Somerset Police Oct 2001 - May 2008Bristol, United Kingdom• I Started a new digital team after a successful financial business case bid for a half-a-million-pound government funded project spanning three years. • Then established a full permanent team after unanimous support from the Chief Exec Board in light of the success achieved. • I delivered numerous world firsts, attracted significant media attention doing TV and radio interviews, launched and maintained multiple products across desktop, mobile, digital television, indoor and outdoor interactive touch screen devices.
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Internet Development Officer (500K Annual Customers / 5000+ Employees)Avon And Somerset Police Jan 2000 - Sep 2001Bristol, United Kingdom• On my own, I designed and developed the organisation’s first website against a backdrop where the Chief had initial scepticism of the benefits of the Web. • I then went on to launch a number of groundbreaking on-line services that attracted media attention. • Within a year the Chief would regularly visit to learn about what’s next and discuss opportunities.• Within 6 months I had been given an additional member of staff to work with and was deluged with ideas and support from across the organisation.
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Assistant Store ManagerWoolworths Oct 1995 - Dec 1999Bristol, United Kingdom• During my University study, I worked at weekends in a retail store. I was quickly promoted and did my placement year as an assistant store manager which involved normal customer service and staff management activities.• I was also asked to lead on implementation of an innovative new home shopping service for the store which used interactive kiosks. • Management of over 30 staff at any one time, responsible for customer service, complaints and security
Scott Fulton Skills
Scott Fulton Education Details
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Distinction -
Business, Management, Internet, Computing, Programming -
Soundwell CollegeComputing, Programming, Internet -
Queen Elizabeth'S Hospital
Frequently Asked Questions about Scott Fulton
What company does Scott Fulton work for?
Scott Fulton works for Send Evidence
What is Scott Fulton's role at the current company?
Scott Fulton's current role is Director.
What is Scott Fulton's email address?
Scott Fulton's email address is fu****@****ail.com
What schools did Scott Fulton attend?
Scott Fulton attended The Academy Of Digital Business Leaders, University Of The West Of England, Soundwell College, Queen Elizabeth's Hospital.
What skills is Scott Fulton known for?
Scott Fulton has skills like Agile Methodologies, Digital Marketing, Product Management, Business Development, Strategic Planning, Corporate Communications, Digital Media, Social Media, Team Leadership, Public Relations, Information Architecture, Web Design.
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