Client Relationship Manager
CurrentHandle escalated queries from healthcare service providers.
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Fumenikhaya Sodinga is listed as Client Relationship Manager at Discovery Limited, a with 9048 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Fumenikhaya Sodinga.
Fumenikhaya Sodinga previously worked as Service Consultant - HP at Discovery Limited and Learnership - Long-term insurance at Discovery Limited at Discovery Limited. Fumenikhaya Sodinga holds Law, 2Nd Year from University Of The Western Cape.
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Experienced Service Consultant with a demonstrated history of working in the financial services industry. Skilled in Communication, Creativity Skills, Personal Branding, Quality Management, and Self-confidence.
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Cape Town, Western Cape, South Africa
Handle escalated queries from healthcare service providers.
Cape Town, Western Cape, South Africa
• Take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards.Areas of responsibility includes but not limited to• Operate mainly in the office (may be required to visit a provider offsite)• Taking calls and dealing with Discovery Health, Key Care as well as In House related queries from Health Professionals• Dealing with all queries through to resolution Admin functions (i.e. TWT, CRM assistance as well as ad hoc admin for members)• Working on Discovery Systems as well as DIScribe Positioning policy and benefit changes• Assisting with escalated queries from providers and liaising with internal departments for resolution of those cases• Maintaining acceptable performance in the following areas: TMBR, DPMO, AHTPersonal Attributes and Skills• Delivering results and meeting customer expectations• Presenting and communicating information• Delivering results and meeting customer expectations• Deciding and initiating action• Following instructions• Adapting and responding to change• Persuading and influencing• Analyzing• Adhering to principles and values
Cape Town, Western Cape, South Africa
Other employees you can reach at discovery.co.za. View company contacts for 9048 employees →
Halima Rahmtoola
Colleague at Discovery LimitedCity Of Johannesburg, Gauteng, South Africa
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Vinolan Naicker
Colleague at Discovery LimitedCity Of Johannesburg, Gauteng, South Africa
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Murat Alamdar
Colleague at Discovery LimitedTürkiye, Turkey
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Abida Roskin
Colleague at Discovery LimitedJohannesburg Metropolitan Area, South Africa
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Tanya Du Plooy
Colleague at Discovery LimitedDurban, Kwazulu-Natal, South Africa
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Refiloe Maseloane
Colleague at Discovery LimitedCity Of Johannesburg, Gauteng, South Africa
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Mbongeni Mbele
Colleague at Discovery LimitedCity Of Johannesburg, Gauteng, South Africa
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Vincent Sonwabile Mbinda
Colleague at Discovery LimitedCity Of Cape Town, Western Cape, South Africa
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LS
Lindiwe Sithole
Colleague at Discovery LimitedJohannesburg Metropolitan Area, South Africa
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LP
Luca Pontiggia
Colleague at Discovery LimitedCity Of Johannesburg, Gauteng, South Africa
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Quick answers generated from the profile data available on this page.
Fumenikhaya Sodinga works for Discovery Limited.
Fumenikhaya Sodinga is listed as Client Relationship Manager at Discovery Limited.
Fumenikhaya Sodinga is based in Cape Town, Western Cape, South Africa while working with Discovery Limited.
Fumenikhaya Sodinga has worked for Discovery Limited.
Fumenikhaya Sodinga's colleagues at Discovery Limited include Halima Rahmtoola, Vinolan Naicker, Murat Alamdar, Abida Roskin, and Tanya Du Plooy.
You can use AeroLeads to view verified contact signals for Fumenikhaya Sodinga at Discovery Limited, including work email, phone, and LinkedIn data when available.
Fumenikhaya Sodinga holds Law, 2Nd Year from University Of The Western Cape.
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