Fung Chai Ying Email and Phone Number

- Provide psychotherapy (such as CBT, and DBT therapy modality and behavioural intervention) across diverse populations, ranging from children to young adults. - Conduct psychological and neuropsychological assessments such as IQ, personality, memory, and attention assessments with diverse populations, ranging from children to neuropsychological patients included Parkinson’s disease, Traumatic Brain Injury, Brain Lesion patients.- Manage difficult cases such as adolescent and child patients who experienced sexual trauma, borderline personality disorder adolescent patients, and conduct disorder.

- Provided psychotherapy (such as CBT, DBT, and ACT therapy modalities) to diverse populations, ranging from young adults to elderly. - Provided psychotherapy in MENTARI Simee’s youth clinic.- Conducted psychological assessments such as IQ, personality assessments etc.- Managed difficult cases such as grief geriatric patient, and borderline personality disorder young adult patient.

-Develop, design and deliver training module.-Coach and assess management trainees during management trainee program. -Translate and localize Mandarin training content. Accomplishment- Participated in the planning, execution and evaluation of OPPO Malaysia's first Management Trainees Program and social media live selling module.

-Conduct full cycle of recruitment- from job posting, screening, interview and salary negotiation-Liaise and maintain business relationship with recruitment agencies, consultation firms and career fair agencies. -Liaise with university partners in term of career fair and internship collaboration. -Participate career fair on behalf of employer to recruit potential employees.-Source and engage with potential new university partners.-Manage recruitment social media pages included LinkedIn and Facebook- Liaised with lawyer to draft and update company legal documents. My recruitment portfolio ranging from : corporate sales (telco), enterprise sales, retail marketing, product marketing, customer service, Human Resources etc. Position levels comprises from intern to head of department.Accomplishment- Participated in drafting company's NDA. - Hired Visual Merchandising Manager, Talent Management Manager, Retail GTM Manager, & CRM Manager within one month time. - Added recruitment channels included publisher (GTI Media- GradMalaysia), social media ( Facebook & LinkedIn), as well as new university partners.

• Sold and up-sold mobile phone contract plans, and residential home services included home internet, home phone and television packages to customers from diverse backgrounds. • Carried out administrative works included sales report and assisted in training new staffs.• Resolved and attended to customers’ needs and concerns by suggesting suitable alternatives.

• Sold, up sold and cross sold Fido and Rogers products such as mobile phone contracts, internet, Rogers mastercard and extended warranty for mobile devices.• Opened and closed the registers, monitored transactions and ensuring quality customer service.

• Coordinated a study skill workshop, Play to Learn with Vaz which involved over 100 students from diverse background.• Recruited eight student volunteers to help in the event’s planning and execution. • Liaised with student and adult volunteers during event’s planning and execution. • Participated in company’s rebranding strategy including product brochure write-up, LinkedIn profile write-up, and setting up online accounts for e-coaching to boost sales.

• Tutored five students in Social Psychology subject in groups and one-on-one setting on a weekly basis.• Prepared materials for the study session with the students on weekly basis.• Proofread and gave feedbacks on students’ assignments.

• Cold called, emailed and met potential clients from the beauty as well as food and beverage industries to persuade them to utilize company’s service.• Secured around 15 to 20 promotional offers from food and beverage outlet for client’s mobile app promotional campaign. • Promoted company’s products included Voucher Booklets during roadshow at university.