1. Software and hardware support2. Networking• Configuring networking devices; routers, firewall, switch• Configuring and troubleshooting ATMs and POS machines (CABS)• Configuring IP Phones, (Telephones)• Knowledge of setting up a network architecture, from (ISP up to the end user side)• Creating Network cable3. Computer security• How to avoid data theft whilst in transit• Manage access rights to the Old Mutual Network• Creating commands and rules for access rights• Filtering outsiders to Old Mutual Network• Cryptography4. Applications support5. User support – Helpdesk administration