Funke Adebayo Email and Phone Number

Hotel Supervisor• Oversee work of front desk personnel such as guest relation officers to ensure that they receive and greet guests properly• Assist during the check in and check out processes to ensure that all associated activities are handled flawlessly• Create and implement staff schedules to ensure that no station within the hotel is left unmanned• Make reservations for guests over the telephone or in person and instruct staff members to handle follow up duties• Assist with cashiering functions by providing insight and support in handling bookkeeping activities• Act as a first point of contact for inquiries regarding events at the hotel and ensure that appropriate measures are taken to direct them to in-house event managers• Assist guests with special requests such as booking extensions and supervise front desk officers to ensure prompt fulfilment of special requests• Oversee the work of housekeeping staff and control room and supplies inventory• Deal with complaints and suggestions according to set hospital policies and ensure business retention• Create and maintain professional liaison with vendors and suppliers to ensure prompt delivery of supplies and maintenance equipment• Direct guests to areas within the hotel such as lifts, restaurants, gyms or swimming pools