Worked underwriting premiums, reaccesing clients risk factors, claims processing, meeting with new clients to sensitize them on their plan benefits and expectations from both insurer and health provider, sheduled meeting with clients to evaluate saiisfaction with the scheme and resolve issues when necessary.recieving calls from clients where information is needed or issues arise.Liaising between HMOs and the hospitals and meeting with and getting information from NHIS concerning regulations and adjusting tariffs. Managed staff employment, leave and exit and documented hospital administrative procedures.Worked as a scrum master with the animation team at FriendnPal where we create animations and games related to information on mental health issues in Africa.