• Lead the IT services units operational and strategic planning, including fostering innovation, planning projects and negotiating the allocation of resources.• Primarily responsible for the overall alignment of the IT unit with corporate goals by maintaining the strategic partnership needed to drive business processes in a fast pace environment.• Management authority for the corporate IT infrastructure that includes IP connectivity and security systems.• Plan, coordinate vendor selection process and supervise ALL IT / Allied projects/jobs• Web / social media presence • IT systems & support helpdesk • Information Security • Project management • Management and supervise support / helpdesk functions • Manage project budget and resource allocation • Evaluating performance• Identifying and applying career advancement opportunities

• Website design and implementation• System Maintenance and update• Software development• Web management• Graphics design• Information Technology Consultant

• Investigating, diagnosing and solving computer software and hardware faults• Contributing ideas and design artwork to the overall brief• Obtaining replacement or specialist components, fixtures or fittings• Configuration of printers and scanners on a system as administrator and as user• Planning and undertaking scheduled maintenance upgrades• Responding to in house internet breakdowns• Maintain and ensure internet stability• Routine maintenance of printers and scanners• Continuity test on printers• Backup and restoration on servers and printers• Continuity test on networks• Troubleshooting of systems, severs and routers• Formatting and setups on systems• Replacements of hardware on systems• Setting up of routers• Crimping Cables• System maintenance and recovery• Mapping systems to a shared network, access to intranet and collaborative tools• Installation of several applications• Accessing servers remotely• System setup• Network Security• Monitoring of available networks

• Installing and configuring computer hardware, software, systems, networks, printers and scanners• Planning and undertaking scheduled maintenance upgrades• Investigating, diagnosing and solving computer software and hardware faults• Maintaining company networks• Developing design briefs by gathering information and data through research• Thinking creatively to produce new ideas and concepts• Using innovation to redefine a design brief within the constraints of cost and time• Presenting finalized ideas and concepts to clients and account managers• Working with a wide range of media, including photography and computer-aided design (CAD)• Proofreading to produce accurate and high-quality work• Contributing ideas and design artwork to the overall brief• Obtaining replacement or specialist components, fixtures or fittings• Maintaining records of software licenses• Create and maintain websites• Preparation of IT budgets• Web content management and development• Write advertising copy for use by publication or broadcast media to promote sale of goods and services• Research, write, edit and proof all levels of copy included headlines and body copy, for all online, offline, external and internal needs.• Build and implement social media programs that ensure appropriate messaging is executed online to support corporate goals, incorporating Facebook, LinkedIn, Twitter, YouTube, Slide share, Instagram, Google+, etc.• Monitor social media groups, trends, tools and applications and recommend actions/next steps• Monitor and engage in brand related online conversations• Monitor the company’s social media performance usage reports and tracking search engine results• Use creative thinking and initiative to analyze site performance metrics and make recommendations on content, site design or features to improve effectiveness of web content and/or applications• Respond to social media inquiries about online activities in a timely and courteous fashion

• Network design and implementation• Network maintenance, management and troubleshooting• Monitoring network protocols• Maintaining routine records of network protocols and servers• Managing Servers• Responding to complaints of server breakdowns• Maintaining and ensuring network stability• Information management within institutions