Funwa Akinmade Email & Phone Number

Lagos, Nigeria

Lagos, Lagos, NG

Marshalling a new retail strategy for the bank. as part of the overall turnaround / transformation effort.

Lagos, Lagos, NG

Part of the new Management Team charged with transforming and repositioning the Bank's Retail business.

Lomé, TG

 Played a pivotal part in the Retail Integration of Oceanic and Ecobank Drove the uptake of consumer loans and overdrafts Broad-based product marketing initiatives e.g. Children Banking, Diaspora banking Cross-sales of deposit products with electronic channels Strategic Oversight of Remittance products (rapidtransfer, Wester Union and Moneygram).

NG

 Drive the uptake of consumer loans and overdrafts Oversaw product marketing initiatives Cross-sales of cards and channels products to customers Increase product penetration on loans and electronic lines

NG

 Development of a comprehensive electronic channel strategic framework, comprising of ATMs, POSes, Internet and Mobile Banking  Oversight of the bank’s Card strategy, comprising of both domestic and international cards  Ensure overall profitability of Cards and e-Channels as a profit-centre, while keeping in sync with the Retail Segmentation strategy

NG

 Anchored the Research and Analysis desk within the Retail Bank, which came up with a broad-based segmentation strategy  Worked on several research studies that underpinned the successful launch of targeted retail liability products (children banking, military banking etc) Worked with research agencies to conduct nationwide surveys of customer behavior.

Lagos Island, Lagos, NG

 Successfully spear-headed the launch of the industry’s first ever Customer Loyalty program by a financial institution  Oversight of the Loyalty Program, which involves Development of a customer loyalty strategy  Data mining to decipher trends in customer transactions, habits and behavior Enhancement of card-based products through the addition of.

• Head of Operations: oversaw the branch’s operational activities i.e. Clearing, Funds Transfer, Customer Services, Cash and Teller etc.
• Re-engineering: actively participated in the re-engineering of the bank’s core operations functions when a new banking system was introduced.

Lagos Island, NG

banking operations

Msc, Economics

Bsc, Economics