Jeevan Kumar G Email and Phone Number
Jeevan Kumar G personal email
- Valid
A Gamer and an IT passionate, unleasing the integration of the man and the machine and steping into the future with better technology and innovation.A Technical Support Specialist with a demonstrated history of working in the IT industry. Skilled in Software / Hardware Troubleshooting, and Power Profile Optimization in Microsoft Windows.
Gameloop
View- Website:
- gameloop.fun
- Employees:
- 2
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Game Support ManagerGameloop Dec 2021 - PresentManaging the support issues on all platforms -
Tier-3 Technical Support SpecialistGameloop Aug 2021 - Dec 20211. Managing the day-to-day activities of the team.2. Empowering team members with skills to improve their confidence, product knowledge, and communication skills.3. Delegating tasks to team members.4. Conducting training of team members to maximize their potential. -
Tier-2 Technical Support SpecialistGameloop Dec 2019 - Aug 20211. Testing the Application to find out the bugs, and forwarding it to the dev team. 2. Taking the escalated issues and applying the technical knowledge in resolving the issue.3. Training the team on the application and on providing support.4. Doing a beta test on the bug fix provided by the devs and providing feedback on the same. -
Tier-1 Technical Support SpecialistGameloop Jun 2019 - Dec 20191. Taking ownership of customer issues, troubleshooting problems, and see them through to resolution.2. Escalate unresolved issues to the appropriate internal teams3. Collecting prompt and accurate feedback from customers and forwarding it to the dev team.4. Documenting knowledge in the form of solution articles. -
It SpecialistEnzen Global Solutions Nov 2020 - Dec 2021Bengaluru, Karnataka, India1. Troubleshooting the hardware and software issues faced by the users.2. Install and maintain equipment and software as per the company's needs.3. Test, install and set up application programs on user workstations.5. Managing Active Directory and making necessary changes to improve security and efficiency. 6. Maintain and upgrade equipment as needed. 7. Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency. -
Technical Support Tier-1Pole To Win Oct 2018 - Apr 2019Bengaluru, Karnataka, India1. Taking ownership of customer issues, troubleshooting problems, and see them through to resolution.2. Escalate unresolved issues to the appropriate internal teams3. Testing the product for recurrence of the issue and providing more information to the respective teamon the problem.4. Taking the frequently asked questions, and turning them into knowledge database for betterinformation in the community. -
Junior Under OfficerNational Cadet Corps Mar 2013 - Mar 2016Bengaluru, Karnataka, India
Jeevan Kumar G Education Details
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Mei PolytechnicFirst Class
Frequently Asked Questions about Jeevan Kumar G
What company does Jeevan Kumar G work for?
Jeevan Kumar G works for Gameloop
What is Jeevan Kumar G's role at the current company?
Jeevan Kumar G's current role is Support Manager at GameLoop.
What is Jeevan Kumar G's email address?
Jeevan Kumar G's email address is fu****@****ail.com
What schools did Jeevan Kumar G attend?
Jeevan Kumar G attended Mei Polytechnic.
Who are Jeevan Kumar G's colleagues?
Jeevan Kumar G's colleagues are Ali Yousfi, Kanna Nayak, Ahmar Iqbal, Hassan Naeem, Sri Ram, Sohan Sarkar, Mani Gholizadeh.
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