• Advocated for student rights, addressing student concerns, and ensuring their rights were protected on campus.• Began as a Department Member to engage with students, collect feedback, and address minor issues or guide/refer them to appropriate resources.• Promoted to Department Leader. Led the department, created policies to protect student rights, negotiated with parties involved.• Successfully resolved over 90% of reported issues within one week of notification. Achieved a 50% increase in positive student feedback regarding the handling of their concerns. • Conducted informative sessions on general and LGBTQ+ student rights, engaging over 100 participants and raised awareness of their rights.

• Collaborated with the software development team to identify main issues, rectify bugs and enhance the user interface for the company’s social networking app. • Conducted a thorough code review and identified underlying causes of application crashes and glitches.• Collaborated with the User Experience (UX) team to gather user feedback, which was used for revamping the interface for improved intuitiveness. • Documented all code changes and updates to ensure future developers could understand the modifications made.• Achieved a 20% reduction in the app’s bug rate, resulting in a more robust user experience.• User feedback reflected a 40% increase in satisfaction regarding the app’s usability.