Software Support consultant of WMOS Manhattan product.Managed LATAM accounts including retail, manufacturing and pharmaceutical industries.Proactively troubleshooted and resolved bugs/issues post-software implementation using SQL, C++ and software configuration.Promote and seize opportunities of new customer specific enhancements.High level designer of new developments.

Capstone Project: Digital Supply Chain networkEvaluation and quantification of the impact of sharing information between CCNA and one bottler as a pilot for a digital supply chain implementation network. Creation of a business to increase visibility across the supply chain, recommendations and roadmap of implementation. Yearly transportation savings were projected in 200M.

Created an automated tool in Excel to help cargo load planning. Improved cargo process 27% by redesigning two-step of the process: volume sizing and load methodology.

Provided management with strategy ideas, updated internal processes, and wrote monthly key performance indicator report. Conducted root cause analysis of process operations failures of more than 80 companies’ supply chain by manipulating, analyzing operational data, and using mathematical models to test case scenarios. Developed a standardized process for each root cause analysis type, improving internal efficiency by 8%. Managed two to eight professionals in root-cause investigations and engineering projects.o Engineering projects: Risk Analysis, Risk Management, Engineering System Design, Simulation, Innovation Process. Created proposal and methodologies of innovative engineering solutions with impact in the client’s business by launching a new product that increased revenues by 32% and adopted international standards. Improved client’s relationships 10% by creating an “after field visit” standard report and a regularly scheduled communication system.Engaged new clients for services by regularly visiting fifteen potential clients per month. Launched a new business line of risk analysis in first quarter 2017 to increase those quarter revenues by 24%.