Felicia C. Email & Phone Number

St Paul, Minnesota, Us

Complete a broad variety of administrative tasks that facilitate the CEO's ability to effectively lead the organization, including assisting with scheduling meetings, special projects; designing and producing documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; assisting Board members at request; Professionalism; Problem Solving; Supply Management, and Inventory Control. Assist HR, IT, and Facilities with onboarding and offboarding tasks.

Arden Hills, Minnesota, Us

Greeted visitors, vendors and staff in a welcoming and friendly manner; Communicate updated welcome sign requests in preparation for customer/vendor visits; updated directories to reflect current employees, mail folders, telephone lists, and packages notifications etc.Diligently and courteously processed and screened incoming telephone calls at a high degree of accuracy.Work closely with HR, Marketing staff, and the Executive Assistant to support and assist coordination of onsite training, catering requests, employee recognitions, celebrations, milestones, customer and distributor events, other group meetings, and weekly New Hire orientations.Created new employee and replacement access badges, managed supplies, and provided appropriate building/area with access. Resolves scheduling issues with training rooms and other shared spaces; Orders office supplies and other materials to support effective business operations; Sorts and distribute company mail and packages. Provides ad-hoc administrative support as requested. Adheres to all processes and procedures for phone communications and safety regulations which demonstrates support of CPC core values.

St. Paul, Minnesota, Us

Showcased a high level of attention to detail by performing monthly building reviews that complied with company standards to maintain its functionality for our clients’ safety. Updated the procedure for collecting client monthly dues and copays, which resulted in a 30% increase in revenue for the company. Provided excellent customer service by being attentive and responsive to clients.Implemented and executed monthly safety training programs for center staff to provide the best care for children served. Performed a variety of accounting skills such as accurately processing financial accounts, tracked claims for weekly reports, and entered weekly attendance into the ChildPlus and Carelogic databases.Purchased and maintained office and safety supply inventories, always being careful to adhere to budgeting practices.

Manage and prioritized executive leaders’ schedules and meetings to focus on critical andstrategic issues.Accurately recorded, transcribed, and distributed weekly minutes.Ensured and maintained the confidentiality of all communication and documentation.Utilized the Northridge Loan System database to conduct all daily accounting tasks andrecord-keeping such as expense reports, purchase orders, and invoices.Answered and courteously screened telephone calls while taking messages at a high degree ofaccuracy.

Saint Paul, Mn, Us

Liaison to over 6 to 15 board members in which the CEO served. Coordinated schedules forrequired attendance, communicated results discussed from each board meeting to CEO.Negotiate favorable terms with vendors of services, such as caterers, florists, and venues atspecial events saving the company 25% annually.Attentively carried out general administrative duties such as answering phones, filing data,faxing out documents, transcribing minutes for other department meetings and monitoring incoming and outgoing mail .Trained and successfully onboarded 2 to 3 hires on their roles while educating them oncompany specifics.

Successful planned and coordinated marketing of special events, increasing 30% participation. United Way Ambassador for onsite events with 45% staff participation. Maintain utmost discretion when dealing with sensitive topics.Assist with payroll processing by utilizing the Deltek database.Actively sought out ways to better utilize SharePoint to help the company stay up to date onnew hires, weekly newsletters, and other company initiatives.

Provided administrative support such as coordinating and routing mail, scheduling management schedules, maintaining filing system, incorporated media materials and recruiting materials for prospect positions and events.Created and distributed monthly Board of Director Minutes and other forum meeting minutes for the Executive director and senior executive leaders. Served as the Board of Directors administrative liaison. Coordinated the publication, format and distribution of the bi-weekly company newsletter.

Provided administrative support in coordinating and routing mail, scheduling management schedules, and maintaining filing system. Incorporated media and recruiting materials for prospect positions and events, Complied information, created and distributed monthly Board of Director and other forum meeting minutes. Updated the company website information. Managed office equipment and order requested supplies. Processed patient satisfactions survey and reported documentation to participating community clinics.

St. Paul, Minnesota, Us

Performed general front office duties. Designed and arranged marketing and promotional materials for promotions, annual conferences, and special events; Coordinated materials and produced of newsletters. and monthly staff meetings minutes, Effectively trained and communicated instructions to others. Preserved the confidentially of sensitive data regarding policies. Processed billing and client claims, prepared purchase orders, scheduling training and management calendars.Established and maintained client files, office inventory. Customized coordination of locations, materials and vendors for annual recognition event and conferences.

Associate, Business Administration

General Education, Business