A few things about how I get the job done: ✅ A dedicated and hard-working individual with an eagerness to learn. Highly dependable and proactive. Strong customer service and problem-solving skills. With a "can-do-will-do" attitude.✅ With a specialization in various Customer Relationship Management and Project Management software:⚡️ Zendesk⚡️Freshdesk⚡️Shopify⚡️Solidus⚡️NetSuite⚡️Asana⚡️MaestroQA⚡️Google Suite⚡️Microsoft Teams✅ e-Commerce Experience• Order Fulfillment via Solidus, Shopify, Amazon, eBay• Order Tracking• Admin Support• Customer Service✅ Data Entry• Writing Product Description & SEO Friendly Title• Social Media Management• Chat and Email Handling/Management• Data Analysis for Customer Experience Improvement✅ B2B-focused Customer Service Experience:• Email and Phone Management with Zendesk• Lead Generation• Daily Activity Reports• Customer Engagement• E-commerce Solution Templates• Sales Performance MetricsI aim to render quality service to clients seeking professional assistance. I seek opportunities in a company that provides training and career growth where I can grow professionally and allows me to enhance my skills, knowledge, and experience to face and overcome the challenges of today’s changing work environment.I offer premium service to my clients. I am hyper-responsive and available Mondays until Fridays during normal business hours.I have almost 8 years of professional customer service experience and have worked for a couple of Business Process Outsourcing companies in the past years. I am well organized, efficient, and self motivated. I am a team player and willing to work in different types of work environments. In my previous working years, I have done my tasks with 100% customer and client satisfaction. What makes me better than others is my punctuality and honesty, and of course my willingness to complete my tasks on a schedule. My educational degree has a huge impact on how I'm able to perform my tasks efficiently, especially that I'm known to be a people person — I am particularly good at interacting with people at the workplace, my clients, and my customers.If you think I am the right fit for your project/team, don't hesitate to contact me. I would love to hear from you!Talk soon!Faye Valerie 🌼