Frank Wagner Email & Phone Number

Dalton, Ga, Us

Continued previous role’s duties while taking on greater responsibility for overall company direction, reporting directly to the President as one of five top executives. Constantly bringing new ideas for products to continue to build upon company’s success while maintaining a commitment to a forward facing customer approach.• Served one year as interim sales manager accountable for 3 direct sales reports.• Manage REACh ONLY representative to introduce products to the European marketplace and support US customer’s needs.• Responsible for 3 research and innovation professionals while managing the business end of R&I projects, including any necessary plant CAPEX projects.• Principal member of marketing team responsible for brochures, technical documents, and social media content.H i g h l i g h t s :➟ Brought in new account selling intimate area body wash which grew by 80% YOY➟ Fostered high level technical discussions with new and existing accounts to provide innovative solutions.➟ Appeased difficult and high maintenance customers to be their first choice as a solution provider.

Dalton, Ga, Us

Transformed company from a relatively unknown private label player to one with an established brand name in the specialty chemical market. Handled all product pricing while working with purchasing to introduce new raw material vendors to build product portfolio and control costs. Managed key plant personnel to improve current processes while enhancing the product portfolio to become a full line specialty chemical manufacture.• Leveraged membership and participation in industry trade groups to elevate company’s stature as a true competitor in the personal care, household industrial/institutional, agro and energy markets.• Instrumental in bringing on new distributor partner relationships by leveraging established contacts.• Enhanced laboratory capabilities with capital projects for new lab equipment.• Handled both direct and distribution accounts.• Oversaw key changes in the plant to enhance safety of operators and raise levels of awareness to customer needs.Highlights :➟ Technical and business project leader for “Amphopolooza” project which introduced 6 brand new chemistries that grew sales by 43% in the market categories.➟ Authored several key product line presentations to transform sales staff into technical sellers.➟ Led the project to establish a remote research and innovation laboratory including staffing and technical resources.

Brussels, Be

Accountable for new business development and account management to drive sales growth across all personal care, home care and I&I product lines. Specialize in solution selling, customer education and product development partnerships to achieve and surpass benchmarks for high margins among North American distributor accounts.• Facilitate key meetings with executive decision makers to build strong relationships, negotiatedistribution contracts and target premium products within their market segments.• Partner with local and global account management team to plan and coordinate new productlaunches and execute market trend analyses.• Escort key channel partners at all levels (e.g. chemists, middle managers, supply chainspecialist) throughout industry trade shows to optimize relationships and account value.• Collaborate with procurement and R&D groups to prepare monthly and quarterly demandforecasts.

Brussels, Be

Managed 12 direct reports (R&D scientists and technical service scientists) in daily research anddevelopment, as well as technical service operations within the HPC (Home & Personal Care)Products Division. Key participant in facilitating an aggressive paradigm shift in research anddevelopment resources with an emphasis on idea sharing and revenue growth.• Administered and oversaw a five-year budget, ensuring team members received adequateresources and understood how to capitalize on opportunities to achieve divisional goals.• Oversaw cradle-to-grave sustainability analyses for all active products.

Brussels, Be

Provided leadership and direction for a team of five technical service scientists. Responsible formaintaining a top performing team by fostering strong communication between sales personnel andtechnical service group while generating marketing data for product launches.• Integrated technology, personnel, systems and processes from McIntyre to Rhodia after corporate acquisitionto ensure maximum team performance without compromising service levels.• Trained a group of 10 distributors in the features and sales strategies for personal care products.• Developed brochures and other marketing collaterals.

Delivered a high level of support to sales staff and customers regarding chemical manufacturingmaterials. Responsible for designing process efficiencies, creating innovative customer productsolutions and representing the company at trade shows and customer business locations. Manageda three-person team of technicians and administrative specialists.• Traveled internationally to Singapore, England and throughout the U.S. to provide technicalsales support for product applications and specifications (oil field concentration).• Led personal care and HI&I product presentations to groups at customer sites and industry events.• Developed continuous technical solutions for 30+ domestic and international sales consultants.• Managed development, testing, supply chain and production of product samples at trade shows.

Managed a team of 10 quality control personnel responsible for handling customer complaints, evaluating root cause and developing positive solutions to product quality issues. Responsible for meeting weekly and monthly goals for evaluation, testing and release of materials and products, and preparing timely reports for management.* Conferred with laboratory and manufacturing staff regarding adjustments and improvements to formulas and processes based on test results, and to meet new formulation requirements.* Processed requests for Statistical Quality Control Data and answered questions regarding McIntyre's ability to meet customer specs.* Researched and purchased laboratory analytical equipment to extend capabilities.* Coordinated all ISO paperwork to maintain compliance with up-to-date production activities.* Conducted semi-annual internal ISO audits of purchasing, production and other departments.* Planned and managed monthly training meetings

Trained new hires, investigated/responded to customer complaints, negotiated all laboratory consumable purchasing and wrote laboratory analytical methods and SOPs.* Compiled and analyzed testing metrics to determine operating efficiency of processes; calculated, developed and recommended modifications within limits of equipment capability.* Regularly updated SOPs (standard operating procedures); provided testing oversight for adherence to AOCS, CTFA, cGMP and ASTM guidelines.

Specialized in troubleshooting and preventive/corrective maintenance of laboratory equipment. Acquired HPLC, GC, FT-IR, UV-vis and wet chemical experience.* Began serving as ISO 9000: 2000 trained internal auditor, and continued in this role until present day.* Audited chemistry SOPs and wrote new procedures to ensure compliance and accuracy.

Bs, Chemistry

Chemistry

Chemistry