With an Executive MBA and extensive experience in service management within a leading IT company, I bring a strategic mindset and a results-driven approach to optimizing operations and leading high-performance teams. My expertise lies in delivering exceptional service outcomes, aligning business objectives with IT solutions, and fostering cross-functional collaboration.Passionate about leadership and team development, I am seeking to leverage my skills to manage business units or lead teams, driving both operational excellence and business growth. My goal is to contribute to innovative and efficient solutions while building a culture of continuous improvement.