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Felicia Williams Email & Phone Number

Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers
Location: Brooklyn, New York, United States 8 work roles 2 schools
1 work email found @leespring.com 4 phones found area 718 and 480 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email f****@leespring.com
Direct phone (718) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration
Location
Brooklyn, New York, United States
Company size

Who is Felicia Williams? Overview

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Quick answer

Felicia Williams is listed as Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers, a company with 52 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at leespring.com, phone signal with area code 718, 480, and a matched LinkedIn profile for Felicia Williams.

Felicia Williams previously worked as Human Resources at Gem Financial Services, Inc. Dba Gem Pawnbrokers and Director Human Resources Retail at Studs. Felicia Williams holds Master Of Science - Ms, Human Resources from Capella University.

Company email context

Email format at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers

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{first_initial}{last}@leespring.com
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AeroLeads found 1 current-domain work email signal for Felicia Williams. Compare company email patterns before reaching out.

Profile bio

About Felicia Williams

An innovative and performance-driven Human Resources Director, transformational manager, and key member of the leadership team, with proven ability to develop and deliver world-class HR solutions and service in support of strategic and tactical business objectives. Strong business acumen, with excellent communication, influencing and presentation skills; able to build robust and mutually beneficial relationships at all levels.• 𝐓𝐡𝐨𝐮𝐠𝐡𝐭 𝐥𝐞𝐚𝐝𝐞𝐫, 𝐰𝐢𝐭𝐡 𝟐𝟎+ 𝐲𝐞𝐚𝐫𝐬’ 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: HR Management, strategy development and execution, people strategy, process improvement, employee retention, succession planning, payroll, benefits administration, project coordination, problem solving, negotiations, risk mitigation, legal compliance, and continuous improvement.♦ 𝐓𝐚𝐥𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Expertise in developing training and development frameworks for all employee levels to create career pathways and professional growth plans.♦ 𝐓𝐚𝐥𝐞𝐧𝐭 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: Expertise in targeted talent acquisition, streamlined organizational development, bench strength succession planning, and relevant real-time performance evaluation.♦ 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐀𝐝𝐯𝐢𝐬𝐨𝐫: Interacting with key stakeholders, including senior and LOB leadership, advising on employee relations, talent planning and development, performance issues, compliance, and improvement opportunities.♦ 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐫𝐞𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐬: Master’s Degree in Human Resources, Interviewing for Title VII Infractions Certification.♦ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: MS Office, HRIS (Paycom, ADP, Kronos, and Proprietary Systems), Talent Management Systems.♦ 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧: Woman of the Year, National Association of Professional Women, March 2014𝐂𝐎𝐑𝐄 𝐂𝐎𝐌𝐏𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒★ Human Resources Leadership★ HR Management / Team Building★ Employee Engagement / Success★ Strategic Planning / Execution★ Recruiting / Hiring / Onboarding★ Policy Review / Development ★ Performance Management★ Employee Retention★ Training / Development★ Trends / Metric Analysis★ Compensation / Benefits★ Employment Laws / Compliance ★ HR Advisement★ Payroll★ Confidentiality★ Investigations / Discipline★ Conflict Resolution★ Records Management

Listed skills include Performance Management, Succession Planning, Leadership, Human Resources, and 27 others.

Current workplace

Felicia Williams's current company

Company context helps verify the profile and gives searchers a useful next step.

GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers
Gem Financial Services, Inc. Dba Gem Pawnbrokers
Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration
New York, United States
Employees
52
AeroLeads page
8 roles · 23 years

Felicia Williams work experience

A career timeline built from the work history available for this profile.

Director Human Resources Retail

New York, New York, US

  • ★ Onboarded to lead the vision, strategy, and execution of human resources management and process improvements. Orchestrated and executed global Human Resources operations, with a scope of responsibility that includes.
  • HR partner, designing and deploying people-related strategies, providing guidance and counseling to operations leaders, and making high-level and deep-impact decisions aligned with organizational goals.
  • Built out and maintained the HRIS (Paycom, ADP, Kronos) and digital personnel files for all employees, transfers, terminations, leaves of absence, exit surveys, and all other related employment information.
  • Guided and led the development of HR policies, procedures, and best practices designed to improve employee relations through investigations and resolutions of grievances to avoid litigation.
  • Oversaw the payroll process and communicated and administered new and existing benefits. Evaluated existing plans and made recommendations to management on the best-fit plan to maintain a competitive position.
  • Partnered with executive leadership, providing Subject Matter Expertise (SME) and strategic advisement on the creation of roadmaps for HR processes, employee relations, and transformational change.
2022 - 2023 ~1 yr

Director Of People

Brooklyn, New York, US

  • ★ Managed the employee lifecycle from the onboarding process through offboarding. Evaluated and continuously improved the recruiting process and structure. Managed annual and off-cycle performance reviews.
  • Developed talent sourcing strategies, execution plans, and programs to effectively identify external talent pipelines for positions.
  • Collaborate with organization leaders to assess and effectively address human resources needs in areas such as performance management, staffing, compensation, retention, leadership development, and succession planning.
  • Coordinate the development of job descriptions and maintenance of the employee handbook.
  • Maintained communication with the HR Administrator to ensure each new hire was set up with a physical, drug screen, and background check.
  • Improved organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, and revamping the current organization through engagement.
2020 - 2022 ~2 yrs

Human Resources Generalist

Brooklyn, NY, US

  • ★ Served as an HR Generalist, responsible for overseeing the HR function related to employee relations, training, and payroll and benefits administration. Facilitated all HR-related internal and external audits.
  • Created talent sourcing strategies and execution plans to effectively identify external talent pipelines for positions. Managed the onboarding process and led all interviewing, hiring, and training.
  • Maintained in-depth company knowledge of legal requirements related to the management of employees at all levels in order to reduce legal risks and ensure regulatory compliance. Served as Subject Matter Expert.
  • Participated in union contract negotiations.
  • Assisted managers with employee relations issues, assessments, discipline, and employment decisions.
2016 - 2020 ~4 yrs

General Manager Human Resources

Gap Inc. / Old Navy

★ Oversaw and supported the HR team regarding people and organizational issues. Advised leaders on people, organization decisions, and change management efforts. Implemented strategies to improve employee engagement and retention.

2015 - 2016 ~1 yr

District Hr Manager

Atlanta, Georgia, US

★ Planned, organized, and directed the daily operations of Human Resources functions. Served as a resource to employees and management, and oversaw employment, wage, and salary administration.

2012 - 2014 ~2 yrs

Area Human Resources Manager

Mooresville, NC, US

★ Primary HR contact. Provided human resources support and acted as the liaison between employees and management.

2003 - 2011 ~8 yrs
Team & coworkers

Colleagues at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers

Other employees you can reach at gempawnbrokers.com. View company contacts for 52 employees →

2 education records

Felicia Williams education

Master Of Science - Ms, Human Resources

Capella University

Bachelor'S Degree, Liberal Arts

Manhattanville University
FAQ

Frequently asked questions about Felicia Williams

Quick answers generated from the profile data available on this page.

What company does Felicia Williams work for?

Felicia Williams works for GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers.

What is Felicia Williams's role at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers?

Felicia Williams is listed as Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers.

What is Felicia Williams's email address?

AeroLeads has found 1 work email signal at @leespring.com for Felicia Williams at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers.

What is Felicia Williams's phone number?

AeroLeads has found 4 phone signal(s) with area code 718, 480 for Felicia Williams at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers.

Where is Felicia Williams based?

Felicia Williams is based in Brooklyn, New York, United States while working with GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers.

What companies has Felicia Williams worked for?

Felicia Williams has worked for Gem Financial Services, Inc. Dba Gem Pawnbrokers, Studs, Care/Of, Lee Spring, and Gap Inc. / Old Navy.

Who are Felicia Williams's colleagues at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers?

Felicia Williams's colleagues at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers include Martina Jeanjulien, Gem Pawnbrokers, Larissa Gwynn, Felipe Lahoz, and Gisela Espinal.

How can I contact Felicia Williams?

You can use AeroLeads to view verified contact signals for Felicia Williams at GEM FINANCIAL SERVICES, INC. dba Gem Pawnbrokers, including work email, phone, and LinkedIn data when available.

What schools did Felicia Williams attend?

Felicia Williams holds Master Of Science - Ms, Human Resources from Capella University.

What skills is Felicia Williams known for?

Felicia Williams is listed with skills including Performance Management, Succession Planning, Leadership, Human Resources, Employee Engagement, Employee Relations, Employee Training, and Management.

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