Felicia Williams Email and Phone Number
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An innovative and performance-driven Human Resources Director, transformational manager, and key member of the leadership team, with proven ability to develop and deliver world-class HR solutions and service in support of strategic and tactical business objectives. Strong business acumen, with excellent communication, influencing and presentation skills; able to build robust and mutually beneficial relationships at all levels.• 𝐓𝐡𝐨𝐮𝐠𝐡𝐭 𝐥𝐞𝐚𝐝𝐞𝐫, 𝐰𝐢𝐭𝐡 𝟐𝟎+ 𝐲𝐞𝐚𝐫𝐬’ 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: HR Management, strategy development and execution, people strategy, process improvement, employee retention, succession planning, payroll, benefits administration, project coordination, problem solving, negotiations, risk mitigation, legal compliance, and continuous improvement.♦ 𝐓𝐚𝐥𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Expertise in developing training and development frameworks for all employee levels to create career pathways and professional growth plans.♦ 𝐓𝐚𝐥𝐞𝐧𝐭 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: Expertise in targeted talent acquisition, streamlined organizational development, bench strength succession planning, and relevant real-time performance evaluation.♦ 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐀𝐝𝐯𝐢𝐬𝐨𝐫: Interacting with key stakeholders, including senior and LOB leadership, advising on employee relations, talent planning and development, performance issues, compliance, and improvement opportunities.♦ 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐫𝐞𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐬: Master’s Degree in Human Resources, Interviewing for Title VII Infractions Certification.♦ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: MS Office, HRIS (Paycom, ADP, Kronos, and Proprietary Systems), Talent Management Systems.♦ 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧: Woman of the Year, National Association of Professional Women, March 2014𝐂𝐎𝐑𝐄 𝐂𝐎𝐌𝐏𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒★ Human Resources Leadership★ HR Management / Team Building★ Employee Engagement / Success★ Strategic Planning / Execution★ Recruiting / Hiring / Onboarding★ Policy Review / Development ★ Performance Management★ Employee Retention★ Training / Development★ Trends / Metric Analysis★ Compensation / Benefits★ Employment Laws / Compliance ★ HR Advisement★ Payroll★ Confidentiality★ Investigations / Discipline★ Conflict Resolution★ Records Management
Gem Financial Services, Inc. Dba Gem Pawnbrokers
View- Website:
- gempawnbrokers.com
- Employees:
- 52
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Gem Financial Services, Inc. Dba Gem PawnbrokersNew York, United States
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Human ResourcesGem Financial Services, Inc. Dba Gem Pawnbrokers Apr 2023 - PresentNew York, New York, Us -
Director Human Resources RetailStuds 2022 - 2023New York, New York, Us★ Onboarded to lead the vision, strategy, and execution of human resources management and process improvements. Orchestrated and executed global Human Resources operations, with a scope of responsibility that includes legal and regulatory compliance, compensation and benefits administration, and the end-to-end hiring process.• HR partner, designing and deploying people-related strategies, providing guidance and counseling to operations leaders, and making high-level and deep-impact decisions aligned with organizational goals.• Built out and maintained the HRIS (Paycom, ADP, Kronos) and digital personnel files for all employees, transfers, terminations, leaves of absence, exit surveys, and all other related employment information.• Guided and led the development of HR policies, procedures, and best practices designed to improve employee relations through investigations and resolutions of grievances to avoid litigation. • Oversaw the payroll process and communicated and administered new and existing benefits. Evaluated existing plans and made recommendations to management on the best-fit plan to maintain a competitive position.• Partnered with executive leadership, providing Subject Matter Expertise (SME) and strategic advisement on the creation of roadmaps for HR processes, employee relations, and transformational change.• Provided leadership and oversight to the HR team, including authoring and monitoring KPIs, training, coaching, and developing team members. Evaluated performance, skills, and created team and personal success plans.• Oversaw full life-cycle HR projects, including setting deadlines, assigning responsibilities, and monitoring and summarizing the progress of projects. Prepared reports for executive leadership regarding project status.• Served as the primary HR contact and Subject Matter Expert (SME) for employees, management, and senior leadership. Answered employee HR questions, addressed concerns, and advised on HR compliance. -
Director Of PeopleCare/Of 2020 - 2022Brooklyn, New York, Us★ Managed the employee lifecycle from the onboarding process through offboarding. Evaluated and continuously improved the recruiting process and structure. Managed annual and off-cycle performance reviews.• Developed talent sourcing strategies, execution plans, and programs to effectively identify external talent pipelines for positions. • Collaborate with organization leaders to assess and effectively address human resources needs in areas such as performance management, staffing, compensation, retention, leadership development, and succession planning. • Coordinate the development of job descriptions and maintenance of the employee handbook.• Maintained communication with the HR Administrator to ensure each new hire was set up with a physical, drug screen, and background check.• Improved organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, and revamping the current organization through engagement. -
Human Resources GeneralistLee Spring 2016 - 2020Brooklyn, Ny, Us★ Served as an HR Generalist, responsible for overseeing the HR function related to employee relations, training, and payroll and benefits administration. Facilitated all HR-related internal and external audits.• Created talent sourcing strategies and execution plans to effectively identify external talent pipelines for positions. Managed the onboarding process and led all interviewing, hiring, and training.• Maintained in-depth company knowledge of legal requirements related to the management of employees at all levels in order to reduce legal risks and ensure regulatory compliance. Served as Subject Matter Expert, providing guidance and advisement regarding employee issues, terminations, disciplines, and legal compliance.• Participated in union contract negotiations.• Assisted managers with employee relations issues, assessments, discipline, and employment decisions. -
General Manager Human ResourcesGap Inc. / Old Navy 2015 - 2016★ Oversaw and supported the HR team regarding people and organizational issues. Advised leaders on people, organization decisions, and change management efforts. Implemented strategies to improve employee engagement and retention.
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District Hr ManagerThe Home Depot 2012 - 2014Atlanta, Georgia, Us★ Planned, organized, and directed the daily operations of Human Resources functions. Served as a resource to employees and management, and oversaw employment, wage, and salary administration. -
Area Human Resources ManagerLowe'S 2003 - 2011Mooresville, Nc, Us★ Primary HR contact. Provided human resources support and acted as the liaison between employees and management.
Felicia Williams Skills
Felicia Williams Education Details
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Capella UniversityHuman Resources -
Manhattanville UniversityLiberal Arts
Frequently Asked Questions about Felicia Williams
What company does Felicia Williams work for?
Felicia Williams works for Gem Financial Services, Inc. Dba Gem Pawnbrokers
What is Felicia Williams's role at the current company?
Felicia Williams's current role is Human Resources Leadership ★ Performance Management ★ Recruiting ★ Payroll and Benefits Administration.
What is Felicia Williams's email address?
Felicia Williams's email address is fw****@****ail.com
What is Felicia Williams's direct phone number?
Felicia Williams's direct phone number is +171836*****
What schools did Felicia Williams attend?
Felicia Williams attended Capella University, Manhattanville University.
What skills is Felicia Williams known for?
Felicia Williams has skills like Performance Management, Succession Planning, Leadership, Human Resources, Employee Engagement, Employee Relations, Employee Training, Management, Leadership Development, Onboarding, Personnel Management, Retail.
Who are Felicia Williams's colleagues?
Felicia Williams's colleagues are Christina Diaz, Pamela Torres, Corey Cox, Anthony Lopez, Vanessa Grasso, Martina Jeanjulien, Esteban Pauta.
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