Aids and assists the Operations Manager in the administration of the office which includes supervision on the total sales and distribution team; aids and assists the Operations Manager in recommending, defining and maintaining administrative and operational work procedures and processes; supervises the day-to-day operations of sales and its internal and external support groups; and, provides support, whenever necessary, to the sales operations and the internal and external support groups.

In charge of the overall HR functions (Recruitment, Selection, and Placement; Training and Development; Employee Relations; Compensation and Benefits; Organizational Development) in the organization.