● Collaborated with architecture teams to design and implement scalable and resilient cloud infrastructures on both AWS and Azure platforms. Engaged in continuous collaboration with cross-functional teams, including DevOps, Development, and IT, to support seamless application deployment and integration processes.● Implemented cloud resources and services using Infrastructure as Code (IaC) tools such as Terraform for automated provisioning and management. Ensured efficient and automated deployment processes, optimizing resource utilization and reducing time-to-market.● Implemented security best practices and industry standards to ensure the security and compliance of cloud environments. Managed access control, encryption, and identity and access management (IAM) on both Azure and AWS.● Monitored and optimized cloud resources for performance and cost-effectiveness, including auto-scaling and resource utilization. Utilized monitoring tools like Prometheus, Grafana, and Azure monitoring solutions to proactively address performance issues.

● Led a high-impact migration project encompassing 30,000 workstations across multiple sites, ensuring a smooth transition by scheduling the migration work outside business hours and minimizing disruption to user operations.● Successfully deployed and managed a diverse range of virtual machines, storage solutions, and networking resources within the Azure environment, optimizing performance, scalability, and availability.● Configured and managed Azure Active Directory, overseeing user and group management, access policies, and identity and access management, ensuring efficient and secure operations.● Implemented a comprehensive SCCM task sequence, including critical activities such as backing up user profiles and data, snapshotting hard disks, formatting workstations, installing new OS images, deploying required applications, and seamlessly restoring user data. This streamlined approach enhanced efficiency and reduced downtime during the migration process.● Utilized Power BI to track the entire migration activity, providing real-time status updates to management at each stage, facilitating transparency and informed decision-making.

● Deployed and managed virtual machines, storage solutions, and networking resources in Azure.● Provided technical support to users and stakeholders, troubleshooting issues and resolving problems related to Azure services.● Monitored and optimized Azure resources to ensure high availability, performance, and scalability.Managed Symantec Messaging Gateway for the enterprise.● Administer and configure SCOM Servers, Customized management packs, Monitored, and fixed the alerts.● Accountable for testing and deploying software updates and security patches to MS Windows servers. Managed Symantec Endpoint Protection System.● Accomplished updating security patches before the given period.

● Plan and oversee technical design, implementation, and the highest level of help-desk management for mission-critical enterprise systems in three different UAE locations. Provide strategies and application administration while evaluating purchases for data center equipment.● Determine users, clients, and business partners’ requirements before developing configuration and network infrastructure execution plans in liaison with hardware and software vendors.● Responsible for leading and managing the System Administrators team and governing the architecture, design, implementation, hosting, management, and enhancement of all IT Infrastructure and related services for Shamal Solutions, including on-premise data center and the cloud infrastructure as DR.● Ensured seamless transition from Exchange 2010 on-premise to Office 365 system with share point and Microsoft Lync with minimal downtime. Achieved IT operational objectives by maintaining the current system, evaluating,recommending, testing, and installing new technology for process improvements.● Optimized availability, scalability, and security by successfully implementing a sufficient core network infrastructure, telephony, and Windows environment.● Protected essential components within the IT system and confirmed business continuity regarding technological Infrastructure with strategic backup and disaster recovery procedures.

● Delivered and executed around-the-clock technical support to over 500 users while negotiating SLA, IT procurement, and system implementation with vendors.● Addressed and resolved computer problems for clients concerning the use of computer hardware and software.● Oversaw operations and configuration of MS exchange server, blackberry server, backend database (MS SQL), and related web servers.● Improved data backup by implementing a backup and recovery solution with VMWare, VPN, and scheduled replications to retrieve information and track equipment failure.● Established exchange server communication between various SMTP security applications, controlled access permissions, and managed file server/Active Directory/DHCP/DNS.

● Promoted an efficient and AD-integrated / DNS / DHCP/Trend Micro/Lotus Domino environment of 1800 users across 700+ workstations.● Coordinated all aspects of activities associated with installations, configuration backup, and restoration for applications and Lotus Domino mails.● Maintained database for all updates and connected IT department with cross-functional divisions as a technology point.● Enabled smooth migration from MSWindows 2000 and Windows NT Server to MSWindows 2003 Server with a new domain name.

Manage network systems group, assuming overall responsibility for the quality, reliability, and security of all data communications and server systems. Heterogeneous server environments consisting of windows 2000/ Servers, Windows NT/2000/XP Workstations, Cisco, and Intel internetworking products. Regularly analyze internal and perimeter networks, recommending, and implementing strategies to ensure adequate security Build and design Active Directory with local and internal DNS infrastructure. Implement and configured Windows 2000 VPN/RAS solution. IIS Server, SQL2000 administrator. Create Active Directory Tree’s, Domains and OU’s. Built support and configured DNS, WINS, DHCP and IIS servers. Used SQL Server 2000 for logging of files. Performed tuning and capacity planning of network. Managed network specialists and consulting teams to successfully isolate network faults and to improve network performance, develop, implement and manage LAN/WAN connectivity and dedicated Internet access