Actively organize management's scheduling needs;Rearrange schedules to accommodate last-minute changes and emergency cancellations;Arrange and facilitate meetings, ensuring all parties can attend and that rooms are available;Prepare documents for external or internal communications;Analyze data and create reports to deliver to upper management;Accurately screen candidates or act as the liaison between different departments and senior staff members;All corporations and businesses have many moving parts that can be hard to keep track of management assistants;Plan and facilitate company-wide events or communications that upper management has created.

Coordinate with hiring managers to identify staffing needs;Determine selection criteria;Source potential candidates through online channels (e.g. social platforms and professional networks);Plan interview and selection procedures, including screening calls, assessments and in-person interviews;Assess candidate information, including resumes and contact details, using our Applicant Tracking System;Design job descriptions and interview questions that reflect each position’s requirements;Lead employer branding initiatives;Organize and attend job fairs and recruitment events;Forecast quarterly and annual hiring needs by department;Foster long-term relationships with past applicants and potential candidates.

Managing large amounts of inbound and outbound calls in a timely manner;Following call center “scripts” when handling different topics;Identifying customers’ needs, clarify information, research every issue and providing solutions;Seize opportunities to upsell products when they arise;Build sustainable relationships and engage customers by taking the extra mile;Keep records of all conversations in our call center database in a comprehensible way;Frequently attend educational seminars to improve knowledge and performance level;Meet personal/team qualitative and quantitative targets.