Responsible for full-cycle recruiting including sourcing, screening, qualifying, submitting, scheduling interviews and closing IT candidates for contract and direct hire opportunities.• Working with Implementation Partners on Contract, Contract to hire and Permanent positions.• Working on C2C, W2 and Fulltime positions. • Good experience with US Citizens & Green card holders for W2,1099 C2C and FTE positions.• Have good knowledge and work experience in IT requirements for several locations across US. • Good experience with Ceipal and Email merging. • Have an extensive work experience with sourcing tools like monster, Career Builder, Tec fetch, and Dice. • Experience in recruiting through Social media & networking sites like Facebook, twitter and LinkedIn etc., • Strong experience in sourcing, screening and qualifying the good fit candidates according to the client requirements. • Strong experience in talking and screening the candidates regarding their previous experience, technical expertise, rates, notice period, relocation, RTR and communication skills, Etc., • Good in collecting all the details, RTR emails and documents, which all required for submission purpose. • Good experience in Scheduling interviews as per client/manager demands and follow-up the candidate until and after completion of scheduled interviews. • Good experience in collecting all the details and documents for on boarding the selected candidates.• Maintain relationships with current contractors and employees as well as candidates in the pipeline for future hiring needs.

Started working as a US IT Sales Recruiter in True Solutions LLC under Hanosys Company.

Acting as a point of resolution for customers who have complaints Using good judgement and initiative, developing resolutions to complaints by telephone, adhering to the Barclays Group Complaint Handling Policy Following correct escalation procedures to Line Management and/or Customer Relations Obtain and evaluate all relevant information to handle inquiries and complaints Direct requests and unresolved issues to the designated resource Record details of inquiries, comments and complaints and actions taken * Communicate and co-ordinate with internal departments* Conducting & participating in daily meeting with all staffs.* Maintaining and follow work Permit system before start job. * training to the new Agents.* Observing the agents conditions and giving feedbacks.* Taking inbound call * Doing Outbound Calls.* Off line works ( Zomato, Apps.)* just dial services and escalation calls.* Online Chatting with the guest * Maintaining Agent Performance Report and Preparing Duty Roaster.* Handled customer interactions.