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Gabrielle Hines Email & Phone Number
Service Desk Analyst II at Ascena
at
ascena
1 work email found
@ascenaretail.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Desk Analyst II at Ascena
Location
Canal Winchester, Ohio, United States
Company size
Who is Gabrielle Hines? Overview
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Quick answer
Gabrielle Hines is listed as Service Desk Analyst II at Ascena at ascena, a company with 1805 employees, based in Canal Winchester, Ohio, United States. AeroLeads shows a work email signal at ascenaretail.com and a matched LinkedIn profile for Gabrielle Hines.
Gabrielle Hines previously worked as Service Desk Analyst II at Ascena and Broadband Activation Project at Ascena. Gabrielle Hines holds Associate’S Degree, General Studies from Columbus State Community College.
Company email context
Email format at ascena
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{first}.{last}@ascenaretail.com
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AeroLeads found 1 current-domain work email signal for Gabrielle Hines. Compare company email patterns before reaching out.
Profile bio
About Gabrielle Hines
Conscientious and methodical problem solver with experience in Information Technology and Customer Service. CompTIA A+ certified. Strengths include analyzing, communication, and research. Ability to multitask, solve complex problems, attentive to detail, eager to learn and share knowledge. Novice in reading, writing, and speaking Italian and Spanish.
Current workplace
Gabrielle Hines's current company
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Ascena
10 roles
Gabrielle Hines work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst Ii
Promoted from Analyst IMonitored chat, email and ticketing systems for emerging trends.Provided assistance to agents on calls utilizing Slack, WebEx teams, and live call monitoringVerified and improved incident quality before reassigning to L2 support teams for further investigationCorresponded with Level 2 support teams and store operations on any.
Sep 2021 - Apr 2024
Broadband Activation Project
Collaborated with Network Engineering team to activate broadband internet for more than 20 stores.Coordinated with third-party provisioning team and Internet Service Providers to address service-related issues.Developed expertise in utilizing Cisco Meraki Dashboard.
Mar 2023 - May 2023
Service Desk Analyst I
Received calls and logged incidents for every call, assisted the customer with procedural and technical questions regarding their specific store computers and mobile devices. Basic network understanding and troubleshooting. Followed up with stores on existing incidents to potentially troubleshoot further and reduced the amount of open incidents when.
Jul 2020 - Sep 2021
Customer Service/Order Management
May 2020 - Jun 2020
Technical Support Specialist/Customer Service
Assisted over 40 customers daily in a 24/7 call center while maintaining 98% customer satisfaction. Performed provisioning of company and customers' equipment to ensure proper level of service. Analyzed, diagnosed, and corrected hardware and/or software errors in HSD equipment to minimize system downtime. Provided user training to maintain HSD equipment..
Oct 2018 - Dec 2019
Sales Associate/Customer Service Representative
Identified and communicated significant trends in customer inquiries to management. Entered over 40 customer orders into order database. Up-sold merchandise and issued credit when system prompted. Performed data entry functions - typed 52 wpm.
Jan 2018 - Sep 2018
Circulation Library Assistant
Provided basic, entry-level assistance and support. Provided quality customer service. Maintained good public relations. Shelved library materials and inspected shelves daily to ensure proper material placement. Maintained materials in the library in a neat and orderly fashion, following standard guidelines. Assisted in other support tasks as assigned.
Oct 2015 - Feb 2016
Residential Sales Consultant
Generated business by working an assigned territory, visiting up to 30 – 50 houses per day selling electricity. Used a consultative selling approach; increased customer’s awareness of choice as well as competitive advantage; provided potential customer with pricing and effectively closed sales.
Jun 2015 - Aug 2015
Customer Service Representative
Performed troubleshooting of cable television service issues. Assisted customers with billing concerns, protection plans and service packages. Worked with customers to resolve billing and equipment concerns. Scheduled in-home work orders via phone interface.
Jan 2013 - Nov 2013
2 education records
Gabrielle Hines education
Associate’S Degree, General Studies
Columbus State Community College
History
Otterbein University
FAQ
Frequently asked questions about Gabrielle Hines
Quick answers generated from the profile data available on this page.
What company does Gabrielle Hines work for?
Gabrielle Hines works for ascena.
What is Gabrielle Hines's role at ascena?
Gabrielle Hines is listed as Service Desk Analyst II at Ascena at ascena.
What is Gabrielle Hines's email address?
AeroLeads has found 1 work email signal at @ascenaretail.com for Gabrielle Hines at ascena.
Where is Gabrielle Hines based?
Gabrielle Hines is based in Canal Winchester, Ohio, United States while working with ascena.
What companies has Gabrielle Hines worked for?
Gabrielle Hines has worked for Ascena, Mcgraw Hill, Spectrum, Eddie Bauer, and Columbus State Community College.
How can I contact Gabrielle Hines?
You can use AeroLeads to view verified contact signals for Gabrielle Hines at ascena, including work email, phone, and LinkedIn data when available.
What schools did Gabrielle Hines attend?
Gabrielle Hines holds Associate’S Degree, General Studies from Columbus State Community College.
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