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G. Deepak Email & Phone Number
Senior Associate - Training and Onboarding
at
Ozonetel | oneCXi
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Associate - Training and Onboarding
Location
Bengaluru, Karnataka, India
Who is G. Deepak? Overview
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Quick answer
G. Deepak is listed as Senior Associate - Training and Onboarding at Ozonetel | oneCXi, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for G. Deepak.
G. Deepak previously worked as Senior Associate - Training & Onboarding at Ozonetel | Onecxi and Senior Specialist - Onboarding at Nowfloats. G. Deepak holds Be - Bachelor Of Engineering, Mechanical Engineering from Shri Shankaracharya Technical Campus Bhilai.
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Ozonetel | oneCXi
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Profile bio
About G. Deepak
G. Deepak is a Senior Associate - Training and Onboarding at Ozonetel | oneCXi.
Current workplace
G. Deepak's current company
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5 roles
G. Deepak work experience
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Senior Associate - Training & Onboarding
Senior Specialist - Onboarding
Feb 2023 - Nov 2024
Issue Resolution Specialist - Mentoring
1. Ensuring best customer service throughout in order to avoid Refund.2. Maintaining SLA.3. Post sale clarification and investigation of fraud sale.4. Providing Tech, Sales & Logistic support.5. On-boarding leads.6. Managing course subscription.7. Ensuring that lead’s pays EMI on time hence ensuring high collection rate.8. Taking regular follow-ups of leads for all kind of issues.9. Ensuring customer engagement.10. Providing Post-Sale support.11. Understand the requirements and document every call.12. Ensuring best customer support.13. Resolving tech issue on call.14. Tools used :- Salesforce Lightning, UX achieve, Order hive, TLLMS Dashboard, UXOS, Order management System, Fresh desk, Zendesk.Skills: Microsoft Excel · Strategic Planning · Salesforce Lightning · Supervisory Skills · Auditing · Root Cause Analysis · Customer Service · Inbound Lead Generation · Customer Retention · Mentoring
Mar 2022 - Feb 2023
Customer Success Specialist
-Developed understanding of clients' requirements and provide appropriate solutions according to needs.- Facilitate onboarding, renewal and expansion of product services.-Identified areas for process optimization.-Developed expertise in CRM tools such as Salesforce, Leadsquared, BYJU'S OMS & Freshdesk.-Used a need-based approach to solve challenges faced by clients.-showing persistence and assuring the client that we will deliver on our commitments.-Providing solutions to other team members' issues.
Jun 2021 - Jun 2022
2 education records
G. Deepak education
Be - Bachelor Of Engineering, Mechanical Engineering
Shri Shankaracharya Technical Campus Bhilai
High School Diploma, Theoretical And Mathematical Physics
Karim City College Jamshedpur
FAQ
Frequently asked questions about G. Deepak
Quick answers generated from the profile data available on this page.
What company does G. Deepak work for?
G. Deepak works for Ozonetel | oneCXi.
What is G. Deepak's role at Ozonetel | oneCXi?
G. Deepak is listed as Senior Associate - Training and Onboarding at Ozonetel | oneCXi.
Where is G. Deepak based?
G. Deepak is based in Bengaluru, Karnataka, India while working with Ozonetel | oneCXi.
What companies has G. Deepak worked for?
G. Deepak has worked for Ozonetel | Onecxi, Nowfloats, and Byju'S.
How can I contact G. Deepak?
You can use AeroLeads to view verified contact signals for G. Deepak at Ozonetel | oneCXi, including work email, phone, and LinkedIn data when available.
What schools did G. Deepak attend?
G. Deepak holds Be - Bachelor Of Engineering, Mechanical Engineering from Shri Shankaracharya Technical Campus Bhilai.
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