• Led team responsible for infrastructure, network & security system aspects of the migration of a U.S Department of Education data center from Washington D.C. to Plano, Texas, including mission-critical 28 systems, 620+ servers, and multiple networks. • Security systems involved both personnel identification and access as well as building door and mantrap access control. This was a successful project which was under an $11 MM budget and several months under a 16-month timeline Education, Washington, DC, US• Program Manager/Senior Project Manager within the Business Support Group for one of the largest independent banks in Texas with more than $10 billion in total assets. • Utilizing Agile/SCRUM, responsible for the development of a full production Secondary Data Center (SDC) from which the Bank’s automated applications could be operated for an indefinite basis with a project of 16 months and budget of $9 MM. • Completed project on schedule and under budget.• Migrated applications from internal data center to AWS for North American distribution organizations. • Focusing on high availability, fault tolerance, and auto-scaling using AWS Cloud Formation.

Program Manager within the Business Support Group for one of the largest independent banks in Texas with more than $10 billion in total assets. Responsible for the development of a full production Secondary Data Center (SDC) from which the Bank’s automated applications can be operated on an indefinite basis with a project of more than 1 year and a budget of $9MM. The SDC is a geographically disbursed, fully redundant data center that will function in a mirrored environment allowing it to assume full processing responsibilities upon command. All production systems currently necessary to support the Bank’s business operation. All inflight development intended to provide support of the Bank’s business operation, either augmenting the TCB production systems, or introducing additional functionality.In addition to the Secondary Data Center (SDC) as a backup site in a remote location to support a disaster recovery situation, it was determined that the current telephone solution could not support redundancy at the SDC. The plans for ensuring the disaster recovery for the phone system need to fit within the timeline for testing failover at the Secondary Data Center. It includes call Contact Center, Basic Phone Level Features, 6 Digit Dialing, Basic Voicemail Features, etc. and a total of 55 requirements documented. In addition, requirements included Call Detail Reporting, Active Directory Integration, System Health Reporting, Video Conferencing, High Availability, Failover Capable, Softphone Support and “soft “” business needs, such as use of desktop real estate, Look-and-Feel of the handsets, and video conferencing.Senior Technical Project Manager responsible for infrastructure and network aspects of the migration of a US Department of Education data center from Washington D.C. to the Dallas, TX area, including mission critical 28 systems, 620+ servers, and multiple networks.

• Senior Project Manager responsible for nationwide computing infrastructure for a global financial institution involving multiple data centers in North America involving numerous projects and technologies. This included the upgrade, implementation, and decommissioning of a significant number of servers in multiple data centers. • Project manager responsible for infrastructure and network aspects of the migration of a U.S Department of Education data center from Washington D.C. to the Dallas, TX area, including 28 mission critical systems, 620+ servers, and multiple networks.• North American Program/Project Manager for Infrastructure-as-a-Service (IaaS) and Managed Hosting Services (MHS) migration. A Dynamically Adaptive Infrastructure (DAI) was employed as a critical linkage in the relocation and integration of 2,900+ physical and 1,400+ virtual servers. • Engagement manager conducted Capability Maturity Model Integration (CMMI) analysis of the IT and Call Center departments in preparation for an SAP financial system implementation. • Senior Project manager responsible for the design of data center infrastructure platform and systems in the implementation of a $5 billion international banking organization. Client: Arab Nation Bank, Kingdom of Saudi Arabia.

• Responsible for implementing nationwide computing infrastructure for a global financial institution involving multiple data centers in North America involving multiple projects and technologies. • This included the upgrade, implementation, and decommissioning of a significant number of servers in six data centers. • This was a $17 MM project which was delivered under budget and on schedule.• Directed Disaster Recovery program for an energy company in Houston, Texas. in partnership with several strategic partners. • The initiative launched publishing business and technical requirements assessment, designing, and building a DR environment, forming DR teams, writing DR documentation for critical application recovery, training in the use of DR plans and procedures, conducting tabletop exercises, andperforming a DR test.• Led DR program development and DR testing engagement with a San Francisco-based insurance company including New Migration Requirements, Cloud Readiness, Infrastructure, and Storage and Data Migrations.

Principal Solutions Architect responsible for the design, development, and implementation of systems for the telecommunicatons industry.• Project management and architect of internet-based IPTV solution for the North American and European major telecommunications operators utilizing existing and custom-built software.• Developed architecture and managed subsequent implementation of a revenue management/cost reduction and churn reduction solution for use in customer subscription management; such as telephone subscribers, and similar environments.• Management of implementation of Customer Relationship Management (CRM) solutions for tier 1 & 2 communications service providers in North America and Europe.• Design and implement billing consolidation and migration solutions, revenue assurance and data integrity, unified pre/post pay and 3G billing system solutions.• Directed development and delivery efforts of several off-shore teams from TNS and CSP IBUs.

* Practice Director for Revenue Assurance and Data Integrity & Reliability technical practice, targeting North American tier 1 & tier 2 LECs and major CLECs. Technical support for Latin American and European Revenue Assurance practices * Systems Architect and engagement manger for systems implementations, including $3.6 million statewide telecommunications billing system. * Managed and participated in LEC telecommunications OSS/BSS support system implementations, applications evaluations and selections, organization effectiveness assessments, organization redesign, and management processes reengineering. * Conducted systems and network analysis and indicated modifications for major distribution organization resulting in a 15% improvement in throughput. * Established practice Center of Excellence for the support and technical development of OSS/BSS application systems, operational interaction, and articulation with vendor support systems.

Led company operations involving general and remittance accounting, call center support for primary and secondary inquiry, B & C, and direct billing production. * Automated accounting function, facilitating throughput to double capacity to handle client data while achieving 80% reduction in staff reducing annual personnel costs by$480,000. * Established Information Systems function enabling the company to become independent of parent company systems resulting in an annual savings of $670,000. * Led data processing departments’ processing of client inter-exchange carrier toll records, monthly volume of 10+ million billing records valued at $40+ million from over 1,650 clients. * Supported over 140 organizations in the operation and maintenance of financial and operational systems for annual revenue of $1.9 million.