# Accountable & Responsible for Overall Market development and business opportunity by Increment Revenue in Group Segment from Bangalore Market for PAN India ITC Hotels. # Report & work closely with All India MICE / Groups Head - ITC Hotels on Strategies Planning and Implementations and day to day sales & Marketing operations.# Establish Sales Plan / Objectives by forecasting and developing annual Plan to Project expected Sales Volume from existing & New Accounts / customers.# Maintaining / Selling price by Keeping the track of current supply and demand , changing trends, economic indicator and competitors.# Responsible for overall Increment of Market share from Bangalore Market.# Update Top Management with current market scenario & required intelligence, comp set analysis, adopt new sales strategies, industry tools, customer management, develop and embrace loyalty programs.# Responsible for Cultivating/ Enhancing B2B Business Partners and work closely with them for enhancing Market share for ITC Hotels PAN India.# To make presentations to various B2B Partners , corporate houses, Organize sales blitzes, road shows – Create awareness of Launch "ITC Mementos" & "ITC Storii" brands ( ITC Hotels new Portfolio) in Bangalore Market.# Proactive in Servicing Key Existing Customers and nurturing new Customers Base.# Implementation of ITC Hotels Customer Loyalty / Incentives Programs & Initiatives to Bangalore Market to enhance business opportunity / customers base .# Certified / Specialist in CRM ( Customer Relationship Management).# Certified / Specialist in "Strategic Account Management".

# Worked Closely with the DOSM and team members to achieve the goals set by organization.# Develops Personal Business Plan in accordance with the Hotels Annual Business Plan.# Accountable & work on IHG ( Intercontinental Hotels Group ) brand standards, work closely with GSO's & NSO's ( IHG Global / National Sales Organizations) across the country to achieve organization goals.# Responsible & handled RFP Process and Solicitation of new RFP accounts in order to enhance business opportunity via GDS platform# Strong track record of being a consistent performer both in terms of room nights and revenue.# Identified , qualified and pursued business opportunity through Market Mapping, Sales Blitz and Market Intelligence.# Develop new Markets & Rates Strategies in relation to budget & Market trends.# Continuously seek ways to maximize revenues and profit by cross selling and up-selling other facilities and services.# Effective inter-departmental communication to meet customer requests and complaints in accordance with IHG standards.

# Report & assist General Manager with Sales & Marketing, implement new aloft brand Standards, Provide strong cooperation to the team for day to day sales activities, create more business opportunities, brand awareness & act as a brand ambassador for aloft.# Participation in the establishment of revenue targets for the annual hotel Business Plan for rooms, F&B.# Accountable / Responsible to achieve the overall revenue goals/targets from various industry segments & increased market share.# Assist in organizing the Sales & Marketing function within the hotel in order to source, secure and maximize all sales opportunities in line with annual business plan.# Analyse the activities of competitor hotels, including their customer base, with the aim of developing and securing new business and providing a market advantage.# Responsible & work on Marriott hotels global brand standards, work closely with Regional offices / GSO's & NSO's (Marriott Global / National Sales Organizations) across the country to achieve organization goals.# Responsible for the overall acceptation/activation of RFP accounts & monitor their production through GDS and also held responsible for effective management of Customer loyalty programs / Global Preferred Program (GPP).# Assist & expand Marriott Hotels its reach in new markets, sell sister brands ( Westin, Sheraton & Le Meridien...etc) , create market awareness.# Make presentations to various corporate houses, Organize sales blitzes, road shows – Launch Aloft brand in Chennai Market.# Ensured effective inter-departmental communication to meet customer requests and complaints in accordance with Marriott standards.# Update Hotel "Executive Committee team" with current market scenario & required intelligence, comp-set analysis, adopt new sales strategies, industry tools & Em-brass Loyalty program.

# Recognize, create & develop potential accounts from various upcoming/approved projects /approved RFP accounts & prove with materialization percentage.# Consistently developed strong, sustainable relationship with valued & top producing companies.# Retain existing customers and acquire new ones in an extremely competitive environment by building good relations and ensuring their satisfaction.# Had consistently met my targets every month despite severe competition.# Co-ordinate very closely with the front line and service staff of the hotel to ensure customer focus.

# Shadow & assist Director of Sales and Understand basis skills , Responsibilities & functions of Sales & Marketing department.# Responsible to create new brand awareness of Le Meridien (after Starwood acquisition over the brand in 2006).# Accountable to achieve & exceed set monthly revenue targets from designated sales territory.# Assist hotel management & associates in operations during peak dates & be part of multi task team.