As an automation engineer, I play a crucial role in streamlining and optimizing various processes within organizations. With my expertise in creating process improvement solutions, CI/CD solutions, deployment automation, Microsoft 365, and Azure solutions, I help the businesses to achieve faster time-to-market, reduce costs, and improve efficiency. By automating repetitive tasks, I allow colleagues to focus on more critical tasks, leading to increased productivity and better business outcomes to help the company stay ahead of the curve in a highly competitive market.

Technical SOE, SCCM and Patch managment support for Santos.

Provide First, 2nd and 3rd level support for Santos Standard Operating Environment across Australia.

Daily operations support and Mailbox administration for APME Region and Europe.

Provide IT Deskside support for ConocoPhillips Corporate Operating Environment in Perth, Darwin and Bayu-Undan sites.

Identify IT Asset Management knowledge gaps, issues and processes, and provide training, guidance and facilitation to prepare APME business units to be ready for Audit 2020.

Provide Quality Assurance, general guidance and feedback to the team on gaps identified to improve efficiency and customer service experience.

Provide First level IT support, 'Subject Matter Expert' support for Exchange, Citrix and Remote Access, and liaise as site specialist for Indonesia and UK.

Providing IT support, Project and Audit services to our clients in accordance to our Standard Operating Environment policy.

Responsible for supervising, admin and training activities in the department to meet brand standards and Quality Customer Service.