G Mohan Kumar Email & Phone Number

A reliable employee having 3 years and 10 months of IT Experience seeking a DevOps Engineer position. Offering excellent communication and good judgment. Having knowledge of software development life cycle and Supporting infrastructure (Linux, Windows), DevOps (Build & Release Management), and holding good knowledge of AWS Cloud Service.

Bengaluru, Karnataka, India

• Optimized schedules, forecasts, and other tools to present to management.• Worked with management to develop strategic and tactical plans to meet different requirements.• Set and adjusted schedules to maintain optimal coverage and service levels.• Produced reports supporting smooth operations and internal career progression.• Prepared and maintained reports, dashboards, and monthly packages.• Managed real-time inbound call traffic across multiple contact center locations.• Managed overtime, shift swaps, breaks, and PTO requests.• Produced and updated documents, reports, and tracking spreadsheets using MS. Office tools and client tools.• Learned new skills and applies them to daily tasks to improve efficiency and productivity.• Led projects and analyzed data to identify opportunities for improvement.

Bengaluru, Karnataka, India

• Provided administrative support to senior analysts and department professionals.• Installed system updates to address vulnerabilities and reduce security issues.• Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.• Improved systems with the addition of new features and infrastructure.• Reviewed technical work of consultants and third-party support providers.• Planned computer systems using information engineering and structured analysis.