Responsible for managing physician billing operations for 2,000+ providers for a fully integrated multi-specialty physicians network of both Hospital/Community based clinics and private practices with gross revenues in excess of $2 billion.Provide leadership and supervise a diverse management team of 35 FTE's as well as provide leadership and motivation for 350+ front line staff.Executive sponsor representing the Professional Business Office for an enterprise revenue cycle vendor selectionKey stakeholder in the operational redesign of Customer Service and Self-Pay follow-up to support Epic’s SBO technology platformImplemented Bank of America's HealthLogic product in the Cash Posting area that converted and posted all cash posting transactions electronically, thus reducing monthly Treasury Service expenses 50k per month.Developed an Interactive Voice Response System (IVR) for the Central Business Office (CBO) Call Center. Successful implementation of the IVR system allowed 30% of all incoming calls to be contained in the IVR system.Converted the PBO operational areas to the Enterprise Task Manager (ETM) module in IDX. This system enhancement increased overall PBO productivity by 15%.Possess the ability to build teams of effective individuals from diverse educational backgrounds/skill sets and unite them in common goals and system objectives.