Gerlyn Sanchez Email & Phone Number

Alajuela, Cr

Alajuela, Cr

Develop prediction models and machine learning algorithms, collect large amounts of data using analytical, statistical, and programming tools, interpret the raw data and extract valuable meaning out of it. Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identify and interpret trends and patterns in datasets to locate influences. Identify issues that need corrective action, investigate root causes, assign actions and monitor for improvements.

Costa Rica

Analyze data and trends to identify automation opportunities. Ensure clean automation occurs during the complete S2P process. Collaborate effectively with cross-functional teams to find joint areas of opportunity and improvement. Build effective working relationships with stakeholders to guarantee the correct usage of payment terms, incoterms, and cash flow result on effective management. Retrieve and aggregate data from multiple sources for reporting and visualizations.

Costa Rica

Design and develop a profitable strategy that maximizes savings and ensures quality goods and services are supplied to meet the customer's expectations and the business needs. Negotiate leadtime, payment terms, Incoterms and follow up on shipping dates with suppliers. Create solutions to surface potential gaps between vendors and end users. Collaborate effectively with vendors to solve complex problems, invoice discrepancies, account disbursements, concerns, and areas of opportunity.

Assist clients with their bank account management needs, provide efficient service and quick answers to customer’s queries, complete effectively money-related transactions, payments, wire transfers. Explain financial transactions and procedures for checking account, savings, debit cards and credit cards, dispute transactions and follow up with submitted disputes. Communicate with merchants to clarify transactions and negotiate to avoid dispute process. Collect the necessary information to initiate a dispute or a fraud report.

Perform the screening process for applicants to determine the eligibility for a government program. Assist employees needing to provide a verification of employment or/and income. Assist representatives of different entities trying to verify the employee’s information for e-commerce purposes and set up an account after completing a validation process.

Master'S Degree, Business Analytics

Bachelor'S Degree, Business Administration And Management, General

Portuguese Language And Literature

English Language And Literature/Letters