• 18 years of strong Industry experience comprises of Head of IT Disaster Recovery, VP IT Service Delivery, Service Delivery Manager, Manager Identity and Access Management (IAM), Test Manager, Test Lead, Senior Test Engineer, Business Analyst, and Assistant Manager for Securities and Fund Services.• In-depth knowledge of major product like Pharmaceuticals, Healthcare, Insurance and Banking Domains.• Knowledge in SailPoint Cloud & Service Now (SNOW)• Working in multiple supplier -operated environments in both Manage Service and Time & Material mode with approximately 10-12 indirect resource • Responsible for approximately 5 services within portfolio supporting Global/Regional Services • Delivering IT Solutions, Build and Manage Operations activities of various technologies. • Well Experienced in all phases of STLC (Software Test Life Cycle), including Requirement Analysis, Risk Analysis, Test Strategy, Test Planning, Test Suite, Scheduling, Testing, DefectTracking, and Reporting.• Expertise in Manual Testing and worked on Functional Testing, Integration Testing, System Testing,Regression Testing and Performance Testing.• Expertise in using JIRA (Defect tracking tools and Management tools)• Good knowledge of HP testing management tools i.e. Test Director, HP Quality Center.• Proven skills in writing Test Plans, Test Strategy, Writing and execution of Test Case Suit, Defect Tracking, and Test Reports etc.• Global exposure conducted UAT (User Acceptance Testing) Onsite for Business User’s in USA, EMEA, Latin America and APAC. Provide end-user training and extensive go-live assistance.• Expert in preparing the Test Dashboard and managed the whole team efforts• Sound knowledge and experience in various databases i.e. SQL and DB2.• Traceability matrix for mapping of Business / Functional requirements and Test cases.• Knowledge of Automation Testing using tools such as SAHI & HP-UFT• Concrete understanding of Business Requirement Gathering, Evaluating Data Sources, and Translating Requirement document into Specification.• Worked extensively in the inception, elaboration and transition phase conducting heavy business modeling, requirements gathering and analysis and design of various functional aspects of the proposed solution• Knowledge of creating Unified Modeling Language (UML) i.e. Use Case Diagram and Activity Diagram• Expertise in developing and identifying the Key Performance Indicators (KPI).• Knowledge and experience in International Classification of Diseases (ICD-10)