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Greg S. Email & Phone Number

OPERATIONS MANAGER I
Location: Raleigh, North Carolina, United States 4 work roles 2 schools
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Role
OPERATIONS MANAGER I
Location
Raleigh, North Carolina, United States

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Greg S. is listed as OPERATIONS MANAGER I based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Greg S..

Greg S. previously worked as OPERATIONS MANAGER I at Bandwidth Inc. and OPERATIONS MANAGER I at Bandwidth Inc.. Greg S. holds Bachelor’S Degree, History from University Of North Carolina At Chapel Hill.

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About Greg S.

With a proven track record in the dynamic field of operations, I primarily focused on optimizing day-to-day operations, implementing efficient control systems, and leading teams strategically to consistently surpass revenue targets. As a passionate and collaborative leader, I have cultivated my skills in operations management, inventory management, logistics, team building, and sales. I have consistently demonstrated my commitment to achieving key milestones and navigating challenging scenarios with an entrepreneurial spirit.Throughout my career, I have achieved notable accomplishments including: -- Led 15 directly reporting operations staff and catering to a customer base of over 1500, while managing the on-call rotation for Number Operations. -- Achieved the highest support ticket volume and led key performance indicators (KPI). -- Promoted from the role of Order Analyst I to Signature Team Lead and eventually Signature Porting Manager. -- Increased average tenure from 6 months to 24 months through strategic leadership.I have played an important role in driving revenue growth through a dedicated focus on delivering outstanding customer service. Additionally, I have been actively involved in training and mentoring team members, contributing to thedevelopment of a skilled and motivated workforce. My ability to work both independently and collaboratively, and adeptly manage multiple priorities in fast-paced environments, position me as an invaluable asset to make valuable contributions to any organization. I look forward to the opportunity to contribute my expertise. Feel free to connect with me on LinkedIn.

4 roles

Greg S. work experience

A career timeline built from the work history available for this profile.

Operations Manager I

Bandwidth Inc.

Raleigh, Nc, Us

As the Operations Manager, I ensured the smooth operations of cross-functional departments. This involved negotiating supplier contracts, implementing cost-saving measures, and enhancing customer support through collaborative leadership and strategic management. In addition, I served as the second-level escalation point, ensuring the timely resolution of issues and the preservation of customer relationships. I likewise oversaw new hire training and onboarding for the Signature Porting Team. Moreover, I conducted monthly QA reviews and provide coaching to align team performance with key performance indicators (KPIs).Some notable achievements during my tenure included leading the largest operations team, supervising up to 15 direct reports, and supporting a customer base of over 1500. Concurrently managing the on-call rotation for Number Operations, I achieved the highest support ticket volume and consistently led in KPIs. Moreover, I contributed to a substantial improvement in retention, increasing the average tenure from 6 months to 24 months. Notably, I was promoted from Order Analyst I to Signature Team Lead, ultimately assuming the role of Signature Porting Manager, demonstrating my strong leadership skills.

May 2017 - May 2024

Private Event Lead/Server/Bartender

Mia Francesca

In my various roles at Mia Francesca, I have demonstrated an unwavering commitment to delivering excellent customer service by taking orders and working with the kitchen team to ensure prompt food and beverage service. Moreover, I have proactively resolved issues and ensured an enjoyable experience for the customers. My role extended in even training and mentoring new team members and leading successful private event teams, showcasing my skills in teamwork and coaching.

Mar 2016 - Jul 2017

Account Manager

Cellular Sales

During my tenure as an Account Manager at Cellular Sales, I am proud to have driven ancillary product sales percentages and actively engaged with clients to educate them on new offerings. Additionally, my proficiency in handling unique software applications further contributed to maintaining excellent reviews and enhancing operational efficiency within the team. I consistently sought innovative ways to optimize sales processes, ensuring that each client interaction was a transaction and an opportunity to exceed expectations and build lasting relationships.

Nov 2016 - May 2017
Team & coworkers

Colleagues at this company

Other employees you can reach at bandwidth.com. View company contacts →

CG Carissa Gross Carissa Gross Golden, Colorado, United States View → PD Paul De Muinck Paul De Muinck Fuquay-Varina, North Carolina, United States View → TR Taylor Robinson Taylor Robinson Graham, North Carolina, United States View → VB Vanitha B Vanitha B Bengaluru, Karnataka, India View → AC Angela Connor Angela Connor Raleigh, North Carolina, United States View → VS Vikash Srivastava Vikash Srivastava Dublin, County Dublin, Ireland View → RS Ron Sauers Ron Sauers Mebane, North Carolina, United States View → KL Kitson Locke Kitson Locke Bedford, England, United Kingdom View → MF Matthew Fletcher Matthew Fletcher Chapel Hill, North Carolina, United States View → KS Katie Smith Katie Smith Raleigh, North Carolina, United States View →
2 education records

Greg S. education

Bachelor’S Degree, History

University Of North Carolina At Chapel Hill

Business Administration And Management, General

Coastal Carolina University
FAQ

Frequently asked questions about Greg S.

Quick answers generated from the profile data available on this page.

What is Greg S.'s role at their current company?

Greg S. is listed as OPERATIONS MANAGER I.

Where is Greg S. based?

Greg S. is based in Raleigh, North Carolina, United States.

What companies has Greg S. worked for?

Greg S. has worked for Bandwidth Inc., Mia Francesca, and Cellular Sales.

How can I contact Greg S.?

You can use AeroLeads to view verified contact signals for Greg S., including work email, phone, and LinkedIn data when available.

What schools did Greg S. attend?

Greg S. holds Bachelor’S Degree, History from University Of North Carolina At Chapel Hill.

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