G. Venkatesan Email and Phone Number

Dynamic & Proactive Customs & Trade Compliance Manager acting as a key contact for allocated customers & delivering the best results to the customersHandling customer complaints, analyzing, resolving, and acting as a first point of contact for customer claims for notifications, reception of claims, and respective document collections. Passing the leads to the Sales department & looking for a new sales lead is part of my role. Informing the customers on shipment status proactively & providing on-time updates. Responsible for end-to-end Logistics, ensuring network integration, delivering on agreed budget, and growing customer relationships. Liaising operational teams in India and across overseas networks which includes functional/product heads, Finance & IT.I collaborate closely with operations and other departments for the smooth handling of shipments and escalate & find proper solutions for all issues related to customers and processes. Developing the logistics network to ensure seamless cost-effective shipment movements and on-time collection of delivery orders. Executing cost-saving techniques/measures and modifications to achieve substantial reduction in procurement expenditures and work within the budget