Gabrielle Martinez Email & Phone Number

Visalia, Ca, Us

Set tables, stock service stations with supplies. Take orders for food & Beverage. Awarded “Ascend recognition” for going above and beyond for guests interaction and satisfaction.

Breckenridge, Colorado

Set goals for performance and deadlines that comply with company’s plans, vision and communicate them to subordinates. Created an increase of 15% in revenue by providing feedback and changing restaurant menu and diversifying choices. Hosted events consisting of 10,000-30,000 guests and provided new media marketing strategies to promote business.

San Francisco Bay Area

Create a personalized, extraordinary customer experience by qualifying and guiding customers through an interaction.Demonstrate AT&T innovations in a manner that allows customers to understand how these solutions could help them to live more expansively. Exceeded goals and was in the top 6 sales people for June, July and August of 2018

Frisco, Colorado

Overseeing day to day operations including but not limited to: accurate cash handling, proper maintenances of all food court equipment and repairs thereof, proper stocking levels for sales food and general merchandise, maintaining cleanliness, health code standards and highest possible appearance of the facility, exceptional standards of guest service. Support the day to day management of all employees including: the hiring, training, scheduling, discipline, termination, performance reviews and open/close responsibilities.

California

Engage customers regarding Solar City’s clean energy solutions, and conduct in-store seminars and events. Engaged in over the phone-communication in order to relay important information, tips, instructions, and recommendations, in regard to PV systems. Offer consultation services, (English and Spanish). Knowledgeable over computer software and applications such as: Word, PDF, Publisher, Excel, Dynamo, Sales Force, Outlook, Ed- Lite Designs, Etc.Worked remotely from home, overseeing 50-100 customers in pipeline while actively following up with clientele.

Verification of I9 documentation, operated CCRL’s and processed customer identification and verification, for redemption of jackpot payout. Exercised professional demeanor and diplomacy with challenging customers; achieved customer satisfaction and maintained company loyalty. Maintained composure, worked efficiently in a fast-paced environment while multi-tasking using computer applications to troubleshoot and obtain problem solving information. Maintain and cash handling of large banks ranging from $40,035-$500,000

Held the responsibility maintaining the overall operation of the facility. I processed payroll, HR paperwork, tracked employee vacation, personal, sick, and other leave time. I also verified attendance, hours worked, and pay adjustments, and posted information in designated records. Remerchandised the store to meet customer demographics and patterns; resulting in increase in total sales by as much as 16% in first month, after re-merchandising.