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With over 15 years of Product Strategy Leadership experience, my journey to award-winning recognition in the workplace is attributed to my ability to drive data to insights and actions. Within six weeks of joining the Cisco CX Product Management Portfolio Development Lifecycle Experience (LX) Organization, I led the team development of an innovative Tableau dashboard that revolutionized our approach to renewal correlation and increased annual recurring revenue by 42%. This tool not only provides a clearer forecast of renewal rates but also illustrates the tangible financial impact of the LX team's efforts. By integrating detailed tasks and adoption stages, we've empowered our teams to swiftly identify and resolve bottlenecks, enhancing customer progression. My dedication to creating actionable insights from data has not only driven company success but has also established a new standard in operational excellence.🏆𝗘𝗡𝗧𝗥𝗘𝗣𝗥𝗘𝗡𝗘𝗨𝗥𝗜𝗔𝗟 𝗦𝗨𝗖𝗖𝗘𝗦𝗦🏆CEO & Founding Partner - Intelidea LLC, CA • Founded and built the UPTOWN BELLA brand, secured funding, developed products, and established sales channels. Scaled the business to achieve global distribution and reached profitability within 18 months.⭐️𝗘𝗔𝗥𝗟𝗬 𝗖𝗔𝗥𝗘𝗘𝗥⭐️👩🏻💻Nortel Senior Manager, Global Operations• Leadership: Led a results-oriented Business Intelligence organization with a 12- member globally-distributed team to deliver compelling Business Intel process strategy and solutions within Nortel • Facilitated Data-Driven Decision Making: Led initiatives to collect, analyze, and interpret data, providing actionable insights that empowered the organization to make informed, evidence-based decisions.• Enhanced Performance Monitoring and Optimization: Implemented systems to track key performance indicators (KPIs) and other metrics, identifying areas for improvement and driving operational efficiency.• Identified Opportunities: Utilized detailed data analysis to uncover cost-saving and revenue growth opportunities, streamlining processes and capitalizing on new market opportunities.🎙️OHLONE COLLEGE, Fremont, CA Instructor (Adjunct Faculty) – Cisco Network Academy • Lectured CCNA and CCNP classes and developed course materials and lab requirements.✨“𝗘𝘅𝘁𝗿𝗮” 𝗦𝗻𝗮𝗽𝘀𝗵𝗼𝘁✨- Innovate Everywhere Challenge 5 (IEC5) innovator- Judge of 2021, 2022, 2023, 2024 AACI Growing up Asian in America Art contest - Volunteer at Civil Air Patrol, Auxiliary of the U.S. Air Force
Nvidia
View- Website:
- nvidia.com
- Employees:
- 41500
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NvidiaSan Ramon, Ca, Us
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Senior Service Product ManagerNvidia Dec 2024 - PresentSanta Clara, Ca, Us
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Senior Product Manager Portfolio Development , Cx SecurityCisco Mar 2023 - Nov 2024San Jose, Ca, Us• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗮𝗻𝗱 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿: Acting as Chief of Staff, established and executed the shared vision of the Director of CX Security by fueling efficiency and building consensus aligned with Cisco growth objectives.• 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱: —— Led a cross-functional team of Product Managers, Engineers, and Designers, driving product innovation and excellence, promoting knowledge sharing, and ensuring continuous improvement.—— Guided the team in aligning product strategies with business goals, led the prioritization of product roadmaps, and ensured the timely delivery of high-quality products.• Strategic Advisor: Strengthened the DARE (Deciders, Advisors, Recommenders, and Execution Stakeholders) model & workflow design, accelerating strategy implementation, and ensuring favorable ROI for the company. • Innovation Leader: Generated $11.5M in revenue for 55 customers by revamping Cisco Talos Incident Response (CTIR).• Automation & Simplification: Enriched renewal rate forecasts and customer lifecycle management practices by leading development of a renewal causation analysis tool. • Team captain in Cisco's 2024 AI/ML Hackathon, leading the automation of personalized customer journeys using AI/ML tools to enhance customer experience and engagement.• Telemetry Council Representation: Drove organizational efficiency and risk management by standardizing telemetry. • Product Success Metrics & Performance Analysis: Defined and tracked key product success metrics, using data insights to drive strategic decisions and product improvements.• Data Analysis & Qualitative Research: Boosted user adoption 20% and increased ARR 15% by conducting a data analysis and user research initiative to gather insights on sticky features. • Sustainable Growth: Boosted service attach rate from 17.6% to 40.6% within a year via a strategic default attach initiative for Enterprise Agreements. -
Senior Product Manager, Cx SecurityCisco 2016 - Mar 2023San Jose, Ca, Us• 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀: Directed cross-functional teams to relaunch the Zero Trust Advisory Service, 𝗱𝗼𝘂𝗯𝗹𝗶𝗻𝗴 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 Q/Q and 𝘁𝗿𝗶𝗽𝗹𝗶𝗻𝗴 Y/Y.• 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Promoted partner success by aligning solutions with unique partner needs, enhancing offers and capabilities, and providing outstanding collaborative support.• Strategic Development: Addressed product gaps and devised strategies for Public Cloud Security. • 𝗚𝗼-𝘁𝗼-𝗠𝗮𝗿𝗸𝗲𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 for New Products: Developed and executed GTM strategies, including offer strategy and pricing, for key Cisco Security products, driving market penetration and revenue growth. • Marketing Collaboration: Led successful Global Relaunch for ZT Advisory and aligned Advisory Service team for scale support.—— Simplified and aligned message for Service Sellers and approved the updated enablement deck and refresh course.—— Networked with SBG Marketing team and created Zero Trust Field Guide resource page and provided resource to position the service sales for successful customer calls.—— Opportunities created increased by 2x QTQ, 3X YTY.• 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵: Led new GTM initiatives to scale Zero Trust Security, optimizing infrastructure and processes to support a 𝟰𝟬%+ 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝘂𝘀𝗲𝗿 𝗯𝗮𝘀𝗲 𝗮𝗻𝗱 𝗮 𝟯𝟬%+ 𝗯𝗼𝗼𝘀𝘁 𝗶𝗻 𝗿𝗲𝗻𝗲𝘄𝗮𝗹.
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Senior Product Manager, Enterprise BusinessRibbon Partners 2014 - 2015Plano, Tx, Us• 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: Led an OEM partnership with Polycom, 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝟰𝗫 within two years showcasing ability to drive business through strategic alliances.• Cloud-based Services Management Platform Development: Directed development and strategy for hosted data centers and AWS integration. -
Senior Product Manager, Wireless And MobilityDell 2010 - 2013Round Rock, Texas, Us• Growth Initiatives: Managed a $50M+ product portfolio, driving significant revenue growth through effective product management and marketing strategies.• 𝗟𝗲𝗱 𝗮𝗻 𝗢𝗘𝗠 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 with Aruba Networks: Drove portfolio revenue from $𝟬 𝘁𝗼 $𝟮𝟴𝗠 𝗶𝗻 𝗷𝘂𝘀𝘁 𝗼𝘃𝗲𝗿 𝗮 𝘆𝗲𝗮𝗿.
Gabby Chan Skills
Gabby Chan Education Details
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Golden Gate UniversityTelecommunications Management -
Virginia TechHospitality And Tourism Management
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Hiroshima UniversityManagement And Operations
Frequently Asked Questions about Gabby Chan
What company does Gabby Chan work for?
Gabby Chan works for Nvidia
What is Gabby Chan's role at the current company?
Gabby Chan's current role is Product and Service Strategy Leader | Data Insights & Process Simplification | Recognized for Customer Renewal & Revenue Growth.
What is Gabby Chan's email address?
Gabby Chan's email address is ch****@****hoo.com
What is Gabby Chan's direct phone number?
Gabby Chan's direct phone number is +140835*****
What schools did Gabby Chan attend?
Gabby Chan attended Golden Gate University, Virginia Tech, Hiroshima University.
What skills is Gabby Chan known for?
Gabby Chan has skills like Marketing, Six Sigma, Market Intelligence, Product Management, Product Marketing, Product Lifecycle Management, Program Management, Cross Functional Team Leadership, Go To Market Strategy, Enterprise Software, Channel, Product Launch.
Who are Gabby Chan's colleagues?
Gabby Chan's colleagues are Lijuan Luo, Idan Luski, Adam Jędrych, Malak Marrid, Alejandro Gonzalez Lazaro, Chris Buris, Yu-Chih Hung.
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