• Planned and executed trade shows and webinars, managing logistics and content delivery to maximize brand visibility andclient engagement.• Conducted market research and analyzed campaign metrics to refine strategies, ensuring competitive positioning andimproved ROI.• Developed and managed CRM systems to drive customer engagement, leveraging data to increase satisfaction and retentionacross target regions.

• Actively promoted events and specials, enhancing customer engagement and contributing to increased sales.• Managed a high-volume environment, ensuring exceptional customer service and satisfaction.• Developed and maintained relationships with regular patrons, fostering loyalty and repeat business.• Trained and supervised a team of bartenders, enhancing their product knowledge and sales techniques.

• Educated patients on treatment options, addressing concerns and enhancing their understanding to facilitate informeddecision-making.• Managed appointment scheduling and follow-ups, ensuring a seamless patient experience and optimizing office efficiency.• Handled insurance verification and billing inquiries, improving patient satisfaction through clear communication and promptresolution.

Conduct user research and usability tests to inform design decisions.Create wireframes, prototypes, and high-fidelity mockups to communicate design concepts.Collaborate with developers to ensure that designs are implemented accurately.Continuously iterate and optimize designs based on user feedback and performance metrics.

Was a part of the Summer Student internship program working in the IT department as part of their Business Applications Unit. I had the ability to work on many projects that involved learning technical skills dealing with SAP, Apple Mobile Applications, .Net Web Applications, Cloud computing, as well as exposure to project management in order to efficiently execute each project.

•Coordinated communication between models and clients, scheduling bookings, fittings, and other engagements to ensuresmooth, timely operations.• Assisted in the organization and execution of casting calls, handling administrative tasks and providing support to ensure aseamless experience for talent and agency staff.• Maintained detailed records of client inquiries and bookings, contributing to database accuracy and CRM.• Supported team with administrative tasks, such as updating client information, managing schedules, and preparing materialsfor meetings and castings.