Gabrielle Hon Email & Phone Number

Salem, Or, Us

New Jersey, Nj, Us

San Francisco, California, Us

-- Develop and manage critique program for Product Design team-- Develop and manage Design Ambassador program for HashiCorp Design System-- Partner with Product Design leadership to support team growth and development-- Partner with Design Systems team to develop team processes, documentation, measurement and roadmap-- Develop and facilitate workshops for Design Systems team, including roadmapping exercises, team-building, and design thinking

Chicago, Il, Us

-- Manage and ensure design delivery on projects ranging from $500k to $4mil-- Awarded Gold Stellar Award in 2020 for work with Blue Door Neighborhood Center-- Drive design strategy for member enrollment and renewal for Retail, Medicare, and Medicaid-- Strategically prioritize projects by simplifying workflows and identifying process efficiencies-- Anticipate and assess risks, and notify key leaders and stakeholders; course-correct as needed-- Partner with Design Strategists to facilitate design-thinking workshops for business partners/stakeholders-- Enable collaboration and communication between design team and business partners-- Contribute to growth and maturity of year-old DesignOps practice with a focus on intake and relationship management-- Evangelize human-centered design across the enterprise; enable best-in-class solutions to advance member well-being-- Manage vendor relationships

New York, Ny, Us

Served as UX designer for Scrum teams within the commercial card division. I developed prototypes in Axure, participated in backlog grooming, advocated for customer-first design, and provided coaching/training in authoring Gherkin syntax for user story acceptance criteria.

-- Designing and prototyping the public GoCPS school search for August 2016 launch, in support of new high school research and application process for 8th grade students-- Helping a small, local agency craft a UX process for a large web project-- Design Strategy and Content Strategy for a healthcare company -- Scripting, conducting, and reporting for 16 remote usability tests in a week, with participants in Asia, Europe, Middle East and North America-- Rapid iterative prototyping with a logistics company, including user interviews, and ride alongs in the call center-- Redesigning a multinational conglomerate's intranet in preparation for a move to Sharepoint Online.Working with:-- Chicago Public Schools-- Envisionit-- Rightpoint-- twoxfour-- Razorfish

Evanston, Il, Us

I started at BT as a contractor, intrigued by two things: 1) The opportunity to work in an actual Scrum environment; 2) Taking on the Product Owner role, which was a blend of all the skills I'd built up to this point. I went full-time in January 2015.Led a 9-member, cross-functional team (Drupal, dev, QA, PM) in developing a teacher-focused product to manage students and test assignments for PARCC diagnostic assessments.* Lead cross-functional teams (Drupal, Dev, QA, PM, Visual Design) to develop district, school, and teacher-facing student assessment management applications in the K-12 space, leveraging Open Source platforms (Drupal, TAO).* Managed client stakeholders and requirements gathering via whole team collaboration sessions.* Managed product roadmap.* Lead ideation/discovery sessions.* Drive definition of MVP.* Storymapping workshops; manage product storymap.* Facilitate team creation of, and agreement on, Sprint Goals.* Backlog refinement.* Facilitate User Story authoring using Gherkin syntax.* Embody better Scrum practices for team.* Work with PM to ensure adequate staffing across life of product.

I dove into self-employment because I wanted to deepen my skillsets by working with a variety of clients. For over 6 successful years, I worked on complex projects for top agencies and their clients, on multiple engagements.Independent consultant specializing in user experience: strategy, information architecture, interaction design and usability.Past Engagements (October 2008 - January 2015) -- OgilvyOne -- Xi Chicago -- Synchology -- Razorfish -- Designkitchen -- VSA Partners -- Critical Mass -- TandemSeven -- Proximity BBDO -- POP -- American Bar Association -- Arc Worldwide -- Critical Mass -- Williams-Labadie -- VSA Partners -- Tribal DDB -- The Royal Order of Experience Design

UX Book Club Chicago is currently in the capable hands of Gemma Petrie.UX Book Club Chicago is part of the international UX Book Club network–UX/IA/IxD professionals, students and fellow travelers who gather once a month to discuss a book related to User Experience, Information Architecture, Design, Interaction Design, Strategy, Creativity and oh, so much more.

B.A., English

Education record