- Ensured ongoing communication between servers, server assistants, and kitchen staff to optimizecustomer experience and prevent errors in orders while satisfying customer requests instantaneously- Planned and executed daily operations and holiday events, showcasing strong management andorganizational skills for seamless execution and positive member experience- Trained two new employees on country club policies, proper communication with members, and useof restaurant computer software for orders

- Successfully prepared and baked a variety of cookies according to established recipes and quality standards- Monitored oven temperatures and baking times to ensure consistent results- Collaborated with team members to meet production goals and fulfill customer orders in a timely manner

- Greeted and seated customers with a warm and welcoming demeanor, ensuring a positive first impression for guests- Efficiently managed reservations through phone calls and online platforms, accurately recording guest information and seating preferences to optimize table turnover- Received food orders from the kitchen and delivered them to the appropriate tables in a timely manner

- Responsible for opening and closing store operations, ensuring all tasks were completed accurately and on time- Trained and mentored new employees on store procedures, product knowledge, and customer service skills, resulting in improved employee performance and customer satisfaction- Managed cash handling processes, including register balancing, deposits, and reconciliations, maintaining accuracy and accountability of financial transactions