Gabriel Poulin Email & Phone Number

As a seasoned senior leader with over a decade of experience in driving success in customer-facing environments, I am passionate about maximizing revenue, minimizing costs, and optimizing operations to deliver results. My expertise lies in launching new accounts, driving growth, and streamlining processes, while consistently driving high employee and customer engagement.Throughout my career, I have honed my skills in driving operational excellence, building and leading high-performing teams, and managing complex projects from inception to delivery. My experience spans various industries including banking, healthcare, telecommunications, logistics, and tech in B2C, B2B & B2G. I'm excited to bring my expertise to a senior leadership role in the software development industry.I possess strong business acumen, analytical skills, and the ability to strategize, innovate, and execute. My success in driving business growth, operational excellence, customer and employee satisfaction, reducing attrition rates, and building effective teams has been achieved by consistently delivering results that exceed KPIs and EBITDA targets.I have a proven track record of driving revenue growth, optimizing costs, and improving customer satisfaction. Additionally, I possess in-depth experience in mentoring and developing teams to consistently produce high employee engagement scores and drive business success.I am passionate about exploring new opportunities to grow my skills and contribute to an organization's success. My unique skill set, combined with my ability to think critically, work collaboratively and communicate effectively, make me an asset to any organization seeking a strategic and results-driven senior leader.#seniorleader#leadership#strategy#operations#revenueoperations#customerexperience#customersuccess#customersupport#teammanagement#performanceoptimization#businessstrategy#processimprovement#innovation#techindustry#softwaredevelopment#SAAS#artificialintelligence#machinelearning#dataanalytics#technologytrends

Listed skills include Leadership, Call Centers, Training, Negotiation, and 41 others.