Luis Gabe Rivera Email & Phone Number
Who is Luis Gabe Rivera? Overview
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Luis Gabe Rivera is listed as Sales, Retention, QA, DQ, Trainer at Balfour Beatty Communities, a with 681 employees, based in El Paso Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Luis Gabe Rivera.
Luis Gabe Rivera previously worked as Work Order Administrator at Balfour Beatty Communities and Billing Supervisor at Continuum Global Solutions. Luis Gabe Rivera holds High School Diploma from J M Hanks High School.
Email format at Balfour Beatty Communities
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About Luis Gabe Rivera
Experienced Sales Specialist; skilled in Sales, Customer Retention, Quality Assurance, Employee Training, and Microsoft Excel.
Luis Gabe Rivera's current company
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Luis Gabe Rivera work experience
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Billing Supervisor
Sales/Retention Specialist
Duties include, but not limited to: Interacting with customers of Cox Communications to solve complaints; add or remove services, as desired; set up new service installations; and providing the best possible solutions, if able. Assisting with creation/editing of daily/monthly trackers for stats of individual representatives & teams using Excel.
Technical Liaison
Duties include, but not limited to: Data Quality review including case accuracy, contact handling procedure accuracy, spelling/grammar accuracy; Quality Assurance duties including listening to calls/emails of representatives to ensure correct procedural handling of contacts and proper etiquette when speaking/writing to the consumers of the client; running reports including contact frequency reports (daily, monthly, weekly), case listing reports, distribution of cases received that were answered by client; CRM database maintenance including updating and organizing hierarchies, creation of rule-based routing of contacts to specific email queues, updating fulfillment items within the database, built knowledge management system for program used by representatives and clients, alike, and customer service through phone and email to include private label contacts and social media contacts. Telerx Associate of the Quarter Award (TAQA) 2014
Lead Trainer
Duties include training and supervising new volunteers. Training of volunteers entails classes with 5-20 individuals to be trained on skills needed to become Animal Handlers to be used on and offsite of the Humane Society of El Paso when working with the shelter animals. Mentoring included for 1-on-1 training.
Customer Service Representative
Duties included customer service via phone and email.
Colleagues at Balfour Beatty Communities
Other employees you can reach at balfourbeattycommunities.com. View company contacts for 681 employees →
Lisa Marie
Colleague at Balfour Beatty CommunitiesWest Point, New York, United States
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Bora Bora
Colleague at Balfour Beatty CommunitiesLondon, England, United Kingdom
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John Long
Colleague at Balfour Beatty CommunitiesLondon, England, United Kingdom
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Lewis Downing
Colleague at Balfour Beatty CommunitiesKnob Noster, Missouri, United States
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Samantha Jackie
Colleague at Balfour Beatty CommunitiesLeicester, England, United Kingdom
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Bryce Wise
Colleague at Balfour Beatty CommunitiesLithia, Florida, United States
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Taylor Felkins
Colleague at Balfour Beatty CommunitiesAbilene, Texas, United States
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Gabriel Rosado
Colleague at Balfour Beatty CommunitiesNew York City Metropolitan Area, United States
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Kim Blanchard
Colleague at Balfour Beatty CommunitiesSussex, New Jersey, United States
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Melissa Jackson
Colleague at Balfour Beatty CommunitiesAurora, Colorado, United States
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Luis Gabe Rivera education
Frequently asked questions about Luis Gabe Rivera
Quick answers generated from the profile data available on this page.
What company does Luis Gabe Rivera work for?
Luis Gabe Rivera works for Balfour Beatty Communities.
What is Luis Gabe Rivera's role at Balfour Beatty Communities?
Luis Gabe Rivera is listed as Sales, Retention, QA, DQ, Trainer at Balfour Beatty Communities.
Where is Luis Gabe Rivera based?
Luis Gabe Rivera is based in El Paso Metropolitan Area, United States while working with Balfour Beatty Communities.
What companies has Luis Gabe Rivera worked for?
Luis Gabe Rivera has worked for Balfour Beatty Communities, Continuum Global Solutions, Conduent, Telerx (Now C3I Solutions), and Humane Society Of El Paso.
Who are Luis Gabe Rivera's colleagues at Balfour Beatty Communities?
Luis Gabe Rivera's colleagues at Balfour Beatty Communities include Lisa Marie, Bora Bora, John Long, Lewis Downing, and Samantha Jackie.
How can I contact Luis Gabe Rivera?
You can use AeroLeads to view verified contact signals for Luis Gabe Rivera at Balfour Beatty Communities, including work email, phone, and LinkedIn data when available.
What schools did Luis Gabe Rivera attend?
Luis Gabe Rivera holds High School Diploma from J M Hanks High School.
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