Gabe Halverson Email & Phone Number

Des Moines, Iowa, United States

West Des Moines, Iowa, United States

• Partnered closely with Channel Governance & Marketing to effectively translate strategy into execution. Ran marketing campaigns for start to finish crating data spreadsheets from SQL queries.
• Documented product issues and works with development/support on resolution. Opening Jira tickets to fix down applications and processes and working with IT to implement strategic fixes.
• Advised/consulted on available data to enable campaign strategies and campaign placement processes across governed channels. Helped marketing partners identify correct data sets for marketing campaigns.
• Coordinated and consulted with design and development to ensure audience development is completed according to campaign strategies. Selected correct audiences based on campaign type.
• Managed the Execution deliverable schedule and workflow calendar to ensure execution work is delivered on-time in coordination with Marketing Partners. Running campaigns on daily and reoccurring basis to get.
• Maintained awareness of key Regulatory and Compliance campaign requirements to ensure applicable exclusions are included within campaign targeting strategies. Stayed up to date on all procedures strategies and.

West Des Moines, Iowa, United States

• Experience with data analysis tools and creating reporting to drive clear conclusions. Running complaints audits internal quality reports and sending to management.
• Ensured sufficient research and documentation, appropriateness of resolution, review response letter and verbal response, assess appropriate select of taxonomy elements is appropriately flagged for the complaint case..
• Communicated process/transaction quality and provided feedback to appropriate contacts regarding findings.
• Experience in drafting complex requirements documentation in a Data Analytics environment. Writing procedures and applications guides as needed.
• Reviewed post operational risk review on complaints to ensure adherence to service levels and quality standards.
• Assessed regulations on case based on the voice of the customer and assessing the regulatory impact.

West Des Moines, Iowa, United States

• Knowledge and understanding of complex databases and applications; MSP, Shaw, eCar, HELMS, SAS, SQL, Tableau, JIRA, and Confluence.
• Performed reviews on in-progress CBD, DPD, and EFS cases for multiple business lines. Helped cross lines of business as needed in multiple quality assurance review types.
• Experience creating dashboards within Agile Jira, Tableau, Confluence Publishing. Helped optimize and improve process and procedures with tools.
• Experience Testing, executing controls, and working with changing priorities and deadlines. Suggested updates to controls and made changes to control audits as needed.
• Led Group new hire training, coached, and provided internal quality review feedback directly to team.
• Experience consulting and managing initiatives in a Data Analytics and BI environment.

West Des Moines, Iowa

• Reviewed, researched, analyzed, calculated, and submitted complex mortgage claims to HUD. Helping company receive as many refunds as possible.
• Ability to assess current processes/procedures and make recommendations for efficiency.
• Achieved YTD Quality 98%, with goal of 88%.
• Selected team member to participate in a pilot project for Prepping claims and Specialty Loans.
• Ability to capture and document complex business and functional requirements.
• Understanding high risk, regulatory remediation's.

Des Moines, Iowa Area

• Member of a team involved in processing a high volume of residential real estate loans.
• Conduct a thorough review of mortgage loan documentation to analyze recording overages.
• Achieve successful results in recuperating and returning money to borrowers across the country.

Des Moines, Iowa Area

• Edited “The Better Show” into clips for online video.
• Organized and labeled clips in multiple formats and locations.
• Uploaded show highlights to “Better Show” website.
• Valued for teamwork, cooperation and ability to produce high quality work.

2903 Westown Parkway

• Managed airing all local commercials and screen switches for the news; kept the station on air.
• Recorded shows for on air and composed playlists for overnight broadcast.
• Managed and executed solutions for real time errors; maintained accurate production log.

I worked sales, cash register, stocked the store, and closed the store.

I worked the front desk, was in charge of sales, the cash register, and anything else that they needed.

Bachelor Of Arts - Ba, Communication And Media Studies/Marketing, 3

Activities and Societies: Dean’s List, President of Kult Radio, Eagle Scout, Black Belt in Tae Kwon Do, Phi Mu Alpha Sinfonia member, Uni.

Bachelor Of Arts (Ba), Electronic Media, Marketing Minor., 3.23

Activities and Societies: Phi Mu Alpha fraternity, UNI Varsity Men's Glee Club, 94.5 Kult Radio, UNI Singers, and UNI Tae Kwon Do Club.I.

Education record